CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73004392

State of Florida

5d•$38,760 - $50,642

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is an Internal Promotional Opportunity for a Revenue Specialist III position located in the Leesburg Service Center that performs customer support and guidelines calculations for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: Initiating and responding to requests. Analyzing and completing child support guidelines calculations. Coordinating with internal and external partners. Researching and resolving case issues. Gathering information and analyzing case data to determine next steps. Assisting customers. Interacting with other states, employers, and other business partners. Making decisions based on case information and provided documentation.

Requirements

Currently employed with the Florida Department of Revenue Child Support Program.
Two years of experience conducting research and analyzing information to make decisions.
Two years of experience communicating with others to gather information.