CHILD SUPPORT CASE PROCESSING ANALYST - 73005863
About The Position
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This Revenue Specialist II - Child Support Case Processing Analyst position, on the Judicial Actions 2 Team, performs customer support and attends Court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: Initiating and responding to requests Coordinating with internal and external partners Researching and resolving case issues Gathering information and analyzing case data to determine next steps Assisting customers Preparing for and attending Court Interacting with legal services providers, other states, employers, and other business partners Making decisions based on case information and provided documentation
Requirements
- Two years of experience processing information using a computer system.
- Two years of experience conducting research and analyzing information to make decisions.
- Two years of experience communicating with others to gather information.
Responsibilities
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Preparing for and attending Court
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
