Child Section Administrator, Focus: Ambulatory and Intensive Services

University of Colorado

28d•Hybrid

About The Position

The Section Administrator reports directly to the Administrative Director for Child Health in the Department of Psychiatry and works closely with the Section Administrator of Integrated and Community Services as well as hospital business and operations counterparts. The University School of Medicine Section Administrator of Ambulatory/Intensive Services is responsible for the administration of a more than 75+ member section/section within the Department of Psychiatry. This complex section works closely with Children’s Hospital Colorado (CHCO) to provide psychiatric services across the spectrum of care from our growing outpatient services to inpatient, crisis, and emergency services. The section also houses a growing research group, a large training program which includes trainees from several disciplines and includes a highly productive academic mission. This section/section will be responsible for the oversight of strategic hospital focus areas including the Suicide Prevention Initiative with subject matter experts and professional research assistants reporting up through this administrative leader. The Section Administrator will be responsible for working with the Section Heads for Ambulatory and Intensive Services, CHCO Director of Operations, CHCO Director of the Pediatric Mental Health Service line, and the Department’s Child Health Administrative Director to move strategic plans forward. The Section Administrator will partner closely with CHCO strategy and administrative partners to create pro formas, staffing plans, contracts, organizational structures, and procure and manage philanthropic support for this endeavor as well as planning for long term sustainability. The Section Administrator has responsibility for the financial health of the section, including grants and contracts and philanthropic funding management and monitoring clinical model metrics. The Section Administrator is responsible for supervision of two program managers, including the Ambulatory Program Manager and the IT Program Manager, working together to oversee and monitor the clinical practice including direct, continuous contact with CU MEDICINE and CHCO to ensure appropriate education of providers, documentation templates, coding, collections and productivity. The Section Administrator is responsible for planning, with the Section Head, hospital leaders, and the Child Health Administrative Director, the recruitment of faculty and staff, including management of salary expectations. Due to the growing nature of this program, the Section Administrator will continually refine and develop the Sectional administrative structure along with the Section Head and the Child Health Administrative Director. The Section Administrator must understand the complex personnel system of the University and CHCO and follow appropriate policies and procedures for faculty, professional staff, temporary staff, and personnel. The Section Administrator is responsible for assisting in Space and Facilities administration at CHCO and UCD including space allocation, remodeling, reporting of use, management of capital equipment, etc. The Section Administrator is responsible for developing and directing the long-range strategic business plan for the programs under their purview, which includes the following responsibilities. Preparation of business analyses, proposals, implementation plans for new programs, and designs and implementation of changes to existing programs. Process and monitor all UC Denver and CHCO faculty related budgets and collaborate with CHCO administration and Senior Management to review faculty related expenditures and negotiate for funds flow expenditures quarterly or as needed. Use decision making authority and independent judgment to facilitate the optimal use of section resources and is responsible for regular financial reporting and ensuring compliance with policies and procedures of the University, Department, and federal and other funding sources. Serve as cross-coverage for the Integrated and Community Section Administrator. Responsible for sponsored research administration, post award, and oversight of section managers and pre/post award specialists in developing budgets, preparing proposals for processing, and monitoring grant renewals and progress reports. Responsible for working with CU MEDICINE, CHCO, and other funding agencies for the creation and management of external contracts. Works with CU MEDICINE and CHCO to develop contract rates and fee schedules. Responsible for salary setting and management for the Program(s). Coordinate with revenue cycle team to develop guidelines to provide feedback to physicians and solicit suggestions and feedback from physicians to improve the clinical enterprise with responsibility for improvement. Responsible for monitoring and refining productivity standards for clinical faculty including updating job descriptions as needed. Work with CHCO staff to ensure clinical excellence and efficiency as well as assist in monitoring CHCO collections and data. Responsible for reporting CFTE data and participating in practice evaluations as requested. Keep abreast of changes to healthcare policy, coding, and specific issues related to Behavioral Health to develop proactive solutions and disseminate information. Responsible for, and in collaboration with Administrative Director, oversight of personnel, providing advice and counsel to hiring managers, work with department HR Core to ensure proper maintenance of files and annual evaluations, counsel employees and supervisors regarding employee relations issues and follow through with disciplinary actions when appropriate, arrange training when needed, and review the work and performance needs of direct reports. Work in conjunction with the Section Heads and department’s faculty affairs group to consistently improve Faculty and Staff Development and mentorship programs. Ensure either personally or by direction of section managers or other administrative staff, accurate funding distributions, payroll, hiring, and recruitment practices. When needed, participate in supervision of research staff and financial duties delegated to them. Ensure compliance and assist with management of information technology and regulatory agency reviews as needed. Assist in the cultivation of donors. Assist with development of marketing materials and website and provide input to improve access. Identify and develop plans to eliminate inefficiencies and increase morale. Responsible for the identification of opportunities for further development of the Programs, coordination of strategic planning, special events, meetings, etc. Direct and participate in regular searches for potential funding opportunities, screen and forward results to appropriate faculty members. Other duties as assigned and as services expand.

Requirements

Bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
Six years of related professional management experience in a large and complex group, preferably 50+ employees
3 years of supervision experience of 3 or more supervisees
3 years of experience managing complex affiliate relationships including financial and HR systems.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Applicants must meet minimum qualifications at the time of hire.
Ability to communicate effectively, both in writing and orally
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
Outstanding customer service skills
Demonstrated commitment and leadership ability to advance and inclusive environment
Knowledge, experience, and ability to manage complex information and computer systems
Ability to exercise tact and diplomacy when dealing with stakeholders at all levels
A demonstrated ability to manage and respond to support customer needs and requests in a professional, timely manner
Attention to detail, organized
Ability to work independently and as a member of a team, handle a fast-paced environment
Ability to multitask and meet deadlines
Ability to problem solve, troubleshoot and think critically

Nice To Haves

A Masters degree in business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
Experience in University of Colorado Peoplesoft HR systems.
Experience in University of Colorado grant management and financial systems.
Previous Manager level experience in a large and complex group, preferably 50+ employees
Demonstrated experience with strategic planning and organizational development
Strong leadership experience and ability to develop team members.

Responsibilities

Administration of a more than 75+ member section/section within the Department of Psychiatry.
Oversight of strategic hospital focus areas including the Suicide Prevention Initiative.
Partner closely with CHCO strategy and administrative partners to create pro formas, staffing plans, contracts, organizational structures, and procure and manage philanthropic support.
Responsibility for the financial health of the section, including grants and contracts and philanthropic funding management and monitoring clinical model metrics.
Supervision of two program managers, including the Ambulatory Program Manager and the IT Program Manager.
Planning, with the Section Head, hospital leaders, and the Child Health Administrative Director, the recruitment of faculty and staff, including management of salary expectations.
Refine and develop the Sectional administrative structure along with the Section Head and the Child Health Administrative Director.
Assisting in Space and Facilities administration at CHCO and UCD including space allocation, remodeling, reporting of use, management of capital equipment, etc.
Developing and directing the long-range strategic business plan for the programs under their purview.
Preparation of business analyses, proposals, implementation plans for new programs, and designs and implementation of changes to existing programs.
Process and monitor all UC Denver and CHCO faculty related budgets and collaborate with CHCO administration and Senior Management to review faculty related expenditures and negotiate for funds flow expenditures quarterly or as needed.
Use decision making authority and independent judgment to facilitate the optimal use of section resources and is responsible for regular financial reporting and ensuring compliance with policies and procedures of the University, Department, and federal and other funding sources.
Serve as cross-coverage for the Integrated and Community Section Administrator.
Responsible for sponsored research administration, post award, and oversight of section managers and pre/post award specialists in developing budgets, preparing proposals for processing, and monitoring grant renewals and progress reports.
Responsible for working with CU MEDICINE, CHCO, and other funding agencies for the creation and management of external contracts.
Works with CU MEDICINE and CHCO to develop contract rates and fee schedules.
Responsible for salary setting and management for the Program(s).
Coordinate with revenue cycle team to develop guidelines to provide feedback to physicians and solicit suggestions and feedback from physicians to improve the clinical enterprise with responsibility for improvement.
Responsible for monitoring and refining productivity standards for clinical faculty including updating job descriptions as needed.
Work with CHCO staff to ensure clinical excellence and efficiency as well as assist in monitoring CHCO collections and data.
Responsible for reporting CFTE data and participating in practice evaluations as requested.
Keep abreast of changes to healthcare policy, coding, and specific issues related to Behavioral Health to develop proactive solutions and disseminate information.
Responsible for, and in collaboration with Administrative Director, oversight of personnel, providing advice and counsel to hiring managers, work with department HR Core to ensure proper maintenance of files and annual evaluations, counsel employees and supervisors regarding employee relations issues and follow through with disciplinary actions when appropriate, arrange training when needed, and review the work and performance needs of direct reports.
Work in conjunction with the Section Heads and department’s faculty affairs group to consistently improve Faculty and Staff Development and mentorship programs.
Ensure either personally or by direction of section managers or other administrative staff, accurate funding distributions, payroll, hiring, and recruitment practices.
When needed, participate in supervision of research staff and financial duties delegated to them.
Ensure compliance and assist with management of information technology and regulatory agency reviews as needed.
Assist in the cultivation of donors.
Assist with development of marketing materials and website and provide input to improve access.
Identify and develop plans to eliminate inefficiencies and increase morale.
Responsible for the identification of opportunities for further development of the Programs, coordination of strategic planning, special events, meetings, etc.
Direct and participate in regular searches for potential funding opportunities, screen and forward results to appropriate faculty members.
Other duties as assigned and as services expand.