Child Protective Services Worker (Social Service Specialist 1)

State of Oregon • Madras, OR

3d

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Every day, Child Protective Services Workers (Social Service Specialist 1) step into moments that matter most. In this role you will ensure the safety and well-being of Oregon's children, navigating difficult situations with dignity, respect, and support. If you’re seeking meaningful work that blends critical thinking, collaboration, and human connection, this work may be exactly what you’re looking for. Summary of Duties As a Child Protective Services Worker, you will: Investigate reports of child abuse or neglect and determine necessary actions to ensure child safety. Interview children, parents, caregivers, and collateral contacts to gather information and assess risk. Observe home environments and conduct comprehensive child safety assessments. Determine whether abuse or neglect has occurred and take protective action when needed. Develop safety plans and service plans that address the needs of children and families. Connect families with medical, mental health, parenting, and community resources. Arrange medical evaluations, substitute care placements, and other supports as required. Prepare detailed case documentation, including reports, safety plans, assessments, and case notes. Testify in court hearings and initiate court action when warranted. Participate in meetings and committees related to child safety. Communicate effectively with diverse families, professionals, and community partners.

Requirements

• A valid driver’s license and acceptable driving record are required for this position.
• A bachelor’s degree in human services or a field related to human service.
• Or A bachelor’s degree unrelated to Human Services and either: One year of Human Services related experience. Or Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency, or An associate degree and either: Two years of Human Services related experience. Or One year of Human Services related experience and related training, coursework, or certification consistent with Oregon Caseworker Competency.
• Pursuant to ORS 419B.021, states that any position engaged in child protective investigations and/or custody determinations must meet the educational requirements. Experience alone will not meet the minimum qualifications for those positions.
• Degree must be completed, not in progress.

Nice To Haves

• Experience communicating clearly and respectfully with individuals and groups from diverse backgrounds.
• Experience managing emotionally charged situations with empathy and professionalism.
• Experience preparing clear, concise, and professional written reports and case documentation.
• Experience effectively organizing work, adjusting priorities in changing situations, and coordinating activities across cases to ensure timely and accurate completion of tasks.
• Experience working both independently and as a part of a team to achieve shared goals.

Responsibilities

• Investigate reports of child abuse or neglect and determine necessary actions to ensure child safety.
• Interview children, parents, caregivers, and collateral contacts to gather information and assess risk.
• Observe home environments and conduct comprehensive child safety assessments.
• Determine whether abuse or neglect has occurred and take protective action when needed.
• Develop safety plans and service plans that address the needs of children and families.
• Connect families with medical, mental health, parenting, and community resources.
• Arrange medical evaluations, substitute care placements, and other supports as required.
• Prepare detailed case documentation, including reports, safety plans, assessments, and case notes.
• Testify in court hearings and initiate court action when warranted.
• Participate in meetings and committees related to child safety.
• Communicate effectively with diverse families, professionals, and community partners.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level