Child Protective Services Worker (Social Service Specialist 1)

State of Oregon•Medford, OR

15h

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Every day, Child Protective Services Workers step into moments that matter most. In this role you will ensure the safety and well-being of Oregon's children, navigating difficult situations with dignity, respect, and support. If you’re seeking meaningful work that blends critical thinking, collaboration, and human connection, this work may be exactly what you’re looking for.

Requirements

A valid driver’s license and acceptable driving record are required for this position.
A bachelor’s degree in human services or a field related to human service. Or A bachelor’s degree unrelated to Human Services and either: One year of Human Services related experience. Or Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency, or An associate degree and either: Two years of Human Services related experience. Or One year of Human Services related experience and related training, coursework, or certification consistent with Oregon Caseworker Competency.
Pursuant to ORS 419B.021, states that any position engaged in child protective investigations and/or custody determinations must meet the educational requirements. Experience alone will not meet the minimum qualifications for those positions.
Degree must be completed, not in progress.

Nice To Haves

Knowledge or Experience in crisis intervention, conflict resolution, or behavior management.
Experience asking questions to collect key details, assess needs, and provide appropriate support.
Experience explaining complex rules and guidelines in simple clear language.
Experience gathering information and writing professional reports with conclusion and recommendations.
Experience engaging with people in difficult or urgent situations, helping navigate challenges and find solutions.
Experience working with people from different backgrounds, partnering with community groups and organizations to provide resources or services.

Responsibilities

Gather information through interviews and home observations to evaluate safety and risk in child abuse or neglect cases, taking protective action when necessary.
Create safety and service plans that reflect each family's needs and connect them with medical, mental health, parenting, and community resources.
Prepare accurate case documentation, including reports, assessments, safety plans, and notes.
Engage in child‑safety meetings and collaborate effectively with families, professionals, and community partners.
Testify in court hearings and initiate court action when needed.
Support caseworkers in preparing for court, including organizing information and helping them understand requirements.
Draft, review, and file court documents such as petitions, motions, statements of fact, and legal notices in compliance with policy and law.
Provide required legal notices to parents, guardians, and Tribes, prepare service packets, and document all service attempts.
Coordinate with judges, attorneys, Department of Justice (DOJ) partners, and court staff to manage schedules, share information, and support efficient court processes.