Child Protective Services Caseworker Supervisor
About The Position
As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical and crisis situations. Your typical duties will include: Ensuring established quality service standards are maintained. Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems. Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs. Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements. Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services. Coordinating activities between unit and service providers to effectively deliver social services to agency clients. Authorizing service provision and client/caseworker expenditures. Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided. Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings. Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.
Requirements
- To qualify, your background must include eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker (LSW).
Nice To Haves
- Recent experience in professional child welfare casework.
- A thorough knowledge of and recent experience working with MACWIS/Katahdin.
- Four years experience as a fully-licensed social worker.
- An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.
- A Master’s degree is preferred.
Responsibilities
- Ensuring established quality service standards are maintained.
- Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
- Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
- Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
- Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
- Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
- Authorizing service provision and client/caseworker expenditures.
- Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
- Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
- Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.
Benefits
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
- Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
- Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
