Child Protective Services Case Aide

State of Maine • Sanford, ME

15h • Onsite

About The Position

As a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. We have an anticipated vacancy in our Sanford office.

Requirements

• Training, education, or experience in office and client support work that demonstrates competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures
• Training, education, or experience in office and client support work that demonstrates the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities
• Possession of a valid Class C Maine Motor Vehicle Operator's License
• Strong interpersonal skills
• Organizational and computer skills

Nice To Haves

• Prior experience working directly with children and families in a social services setting
• Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.)

Responsibilities

• Supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments
• Make referrals to connect children, parents, and family members with needed services
• Enter documentation into the Child Welfare information system, Katahdin
• Maintain legal records and serve court paperwork

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually
• Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value)
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS)
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave
• Additional, unpaid leave may also be available, under the Family and Medical Leave Act
• Extensive and highly competitive benefits package, covering many aspects of wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees