CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60075453

State of Florida•Tampa, FL

13d

About The Position

This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs. Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation. Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training. Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives. Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems. Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance. Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns. Based on field experience and observations, provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum. Serves as a subject matter expert in child protective investigations. Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources. Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact. Travel to observe field work or provide in-service or pre-service instruction is required.

Requirements

Knowledge of theories and practicein child protection.
Knowledge of professional ethics relating to child protection and counseling.
Knowledge of family-centered interviewing and counseling techniques.
Knowledge of investigative techniques.
Knowledge of interviewing and observation techniques.
Skill in considering child development in guiding placement of children.
Ability to recognize indicators of abuse and neglect.
Ability to conduct risk and safety investigations.
Ability to plan, organize and coordinate work assignments.
Ability to understand and apply relevant laws, rules, regulations, policies and procedures.
Ability to actively listen to others.
Ability to communicate effectively.
Ability to maintain well-executed case files.
Ability to establish and maintain effective working relationships with others.
Ability to utilize computer systems.
Ability to write accurate investigative reports.

Responsibilities

Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.
Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.
Based on field experience and observations, provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
Serves as a subject matter expert in child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Travel to observe field work or provide in-service or pre-service instruction is required.

Benefits

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
For a more complete list of benefits, visit www.mybenefits.myflorida.com.

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