Child Life Specialist - Pediatric Emergency & Urgent Care

Denver Health • Denver, CO

23d • Onsite

About The Position

We are recruiting for a motivated Child Life Specialist - Pediatric Emergency & Urgent Care to join our team! We are here for life’s journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department Child Life Program Job Summary The Child Life Specialist I ("Specialist") is a key member of the pediatric healthcare team. The Specialist, under general supervision, works in a health care setting focusing on the emotional and developmental needs of children and their families. The Specialist reduces stress associated with the health care experience and enables a child and their family to cope by providing play experiences, presenting medical information in a way that children can understand, and encouraging family involvement in the child's medical care. The Specialist routinely works in collaboration with a multi-disciplinary healthcare team and other professionals in ambulatory care, emergency care, and inpatient settings. Essential Functions: Clinical Interventions: Develops a plan of care including interventions to address the needs of the child and family. • Family and sibling support: Utilizing a family-centered care approach to ensure the patient and family’s individual, cultural, and social needs are met and to provide developmentally appropriate education and support to other children in the family to help them cope with a family member in the hospital. • Preparation and procedural support: Provides psychological preparation to children prior to undergoing medical procedures using expressive/medical play and other techniques to minimize stress or fears related to medical procedures. • Developmental/Therapeutic play: Uses normative and/or therapeutic play opportunities to encourage expression of feelings, process difficult events, explore positive coping skills, promote a sense of mastery and understanding of health care experiences, and to minimize stress associated with health care experiences. ▪ Recognizes the developmental issues specifically related to healthcare experiences. • Diagnosis education: Utilizing developmentally appropriate language to explain a new diagnosis, injury, illness, or death. • Grief support: Providing memory making and legacy building items, developmentally appropriate education and resources for families, and facilitating bedside visits. (50%) Communication: • Monitors the child’s reaction to hospitalization and provides the staff with timely information to supplement the health care services to the child. • Consults with family and staff to ensure clear communication and that the best interests of the patient are consistently met. • Provides education regarding the scope of child life services, the impact of health care on development, providing developmentally appropriate and emotionally safe medical care, and professional boundaries. (15%) Assessment: • Assessing the patient’s current developmental level and providing interventions to enhance development. • Completing Psychosocial Risk Assessment in Pediatricsto evaluate and mitigate pediatric medical traumatic stress. (15%) Charting: • Documents services in patient chart. • Updates documentation as care plans change. (10%) Supply Management: • Selects and maintains program materials related to the Child Life role including but not limited to both developmental & normative toys/items, distraction items, and technology. (5%) Volunteers/Student Management: • Supervises volunteers and others participating in the Child Life Program. (5%)

Requirements

• Bachelor's Degree required.
• CCLS-Certified Child Life Specialist - ACLP - Association of Child Life Professionals required or must be eligible for CCLS certification.
• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association required.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Child Life—Intermediate of knowledge and expertise of normal human growth and development. With intermediate skill set to provide clinical child life interventions to decrease medical trauma/stressors within a medical setting.
• Communicating — Communicating effectively orally and in writing as appropriate for the needs of the audience, express or exchange ideas by verbal communications.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Customer Service —Familiarity with the principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Problem solving – Entry level ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action.
• Psychosocial Support – Entry level skills in the ability to assess the psychosocial needs for children and their families and implement appropriate interventions to mitigate psychological trauma and provide emotional safety.
• Technology - Familiarity with technology platforms, for example: Apple Products (ipad) & the Microsoft Office Suite (Excel, Word, PowerPoint)
• Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
• Time Management — Managing one's own time.

Nice To Haves

• Two years of experience as a Certified Child Life Specialist in a hospital setting is highly preferred.

Responsibilities

• Develops a plan of care including interventions to address the needs of the child and family.
• Family and sibling support: Utilizing a family-centered care approach to ensure the patient and family’s individual, cultural, and social needs are met and to provide developmentally appropriate education and support to other children in the family to help them cope with a family member in the hospital.
• Preparation and procedural support: Provides psychological preparation to children prior to undergoing medical procedures using expressive/medical play and other techniques to minimize stress or fears related to medical procedures.
• Developmental/Therapeutic play: Uses normative and/or therapeutic play opportunities to encourage expression of feelings, process difficult events, explore positive coping skills, promote a sense of mastery and understanding of health care experiences, and to minimize stress associated with health care experiences.
• Recognizes the developmental issues specifically related to healthcare experiences.
• Diagnosis education: Utilizing developmentally appropriate language to explain a new diagnosis, injury, illness, or death.
• Grief support: Providing memory making and legacy building items, developmentally appropriate education and resources for families, and facilitating bedside visits.
• Monitors the child’s reaction to hospitalization and provides the staff with timely information to supplement the health care services to the child.
• Consults with family and staff to ensure clear communication and that the best interests of the patient are consistently met.
• Provides education regarding the scope of child life services, the impact of health care on development, providing developmentally appropriate and emotionally safe medical care, and professional boundaries.
• Assessing the patient’s current developmental level and providing interventions to enhance development.
• Completing Psychosocial Risk Assessment in Pediatricsto evaluate and mitigate pediatric medical traumatic stress.
• Documents services in patient chart.
• Updates documentation as care plans change.
• Selects and maintains program materials related to the Child Life role including but not limited to both developmental & normative toys/items, distraction items, and technology.
• Supervises volunteers and others participating in the Child Life Program.

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level