Child & Family Care Manager - Aurora

Paragon•Aurora, CO

10d•$26 - $31•Hybrid

About The Position

Child & Family Care Manager About Paragon Behavioral Health Connections Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care . Our mission is to deliver personalized care that uplifts our clients and builds supportive connections in communities. Through community based or in-home services , and digital solutions as needed, we meet clients where they are—both physically and emotionally—to provide the right support at the right time. Serving communities across Colorado, we deliver equitable and creative “one-stop” behavioral health services —providing in-home mental health and substance use treatment, crisis stabilization, early childhood support, intensive outpatient programs, assertive community treatment, medication management, wrap around support and more. We believe care should meet people where they are, both physically and emotionally. Our approach is rooted in understanding, respect, innovation, and community collaboration. Our vision is to empower individuals and families with complex needs , helping them overcome challenges, build essential skills, and access the resources necessary to achieve long-term well-being. We offer a wide range of services, including step-down care from inpatient hospitalization for youth and adults , comprehensive support for children and families, and specialized treatment for adults facing depression, trauma, substance use, and other mental health needs. Our programming includes intensive care management supports for families and adults, Crisis Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed with serious mental illness, Child First for young children and caregivers, integrated co-occurring Intensive Outpatient treatment, individual and family therapy, medication management (including MAT), peer support, supported employment/housing, and holistic recovery services for mental health and substance use disorders. Position Summary The Child & Family Care Manager at Paragon provides compassionate, family-centered, and flexible care coordination and direct support services to children, adolescents, and families within a community-based behavioral health model. This position goes beyond traditional care management — Care Managers partner with families both in the home and in the community to address immediate needs, build skills, and strengthen family functioning. In addition to being trained in High Fidelity Wraparound , Care Managers provide hands-on support with resource access, parenting strategies, and youth skill development, ensuring families are empowered and supported in meaningful, practical ways.

Requirements

Strong communication, active listening, and interpersonal skills.
Ability to engage and build trusting relationships with families from diverse backgrounds.
Knowledge of community resources related to housing, food security, healthcare, childcare, and education.
Skill in providing direct, hands-on support and coaching to families in home and community settings.
Organizational skills to balance multiple priorities and ensure timely documentation.
Commitment to trauma-informed care, family-driven practice, and culturally responsive services.
Ability to work collaboratively within a multidisciplinary team and with community partners.
Willingness to learn and apply High Fidelity Wraparound principles and practices.
Comfort working in dynamic community environments and addressing practical barriers with families.
Commitment to confidentiality, professional ethics, and HIPAA compliance.
Education: Bachelor’s degree in Social Work, Psychology, Human Services, or related field (required).
Experience: Prior experience in care coordination, case management, or working with children, youth, and families preferred.
Training: Will receive specialized training and coaching in High Fidelity Wraparound upon hire.
Other Requirements: Valid driver’s license, auto insurance, and willingness to travel to homes and community settings.
Requires living in or near the location of the posting.

Nice To Haves

Language Skills: Bilingual (Spanish) preferred, depending on location.

Responsibilities

Conduct initial screenings and gather information to identify family strengths, needs, and goals.
Collaborate with clinicians and families to develop and update individualized care plans that align with family-identified priorities.
Work in homes, schools, and community settings to directly support families in obtaining housing, food, childcare, educational/vocational opportunities, and access healthcare services.
Provide hands-on coaching for parenting strategies and youth skill building , reinforcing the family’s strengths while addressing challenges.
Actively participate in High Fidelity Wraparound training and apply wraparound principles, while also providing direct support and intervention beyond facilitation.
Support families in navigating systems such as schools, social services, child welfare, juvenile justice, and healthcare.
Collaborate with clinicians, educators, healthcare providers, and other community partners to ensure integrated, holistic care.
Provide ongoing follow-up, monitor progress toward goals, and adapt care plans based on evolving family needs.
Maintain accurate documentation and uphold the highest standards of ethics, confidentiality, and cultural responsiveness.
Promote family empowerment by facilitating advocacy, resource navigation, and capacity-building.
Demonstrate flexibility and adaptability in supporting families across diverse community settings.