Child and Family Service Case Manager - Social Worker 2

Iowa Department of Administrative Services • Des Moines, IA

406d • $48,298 - $71,781

About The Position

The Child and Family Service Case Manager - Social Worker 2 position at the Iowa Department of Health and Human Services involves working with children and families who have experienced abuse and neglect. The role focuses on case management, ensuring the safety and well-being of children, and connecting families with necessary resources. This full-time position requires in-office presence, with some flexibility in scheduling and the possibility of telework after a probationary period.

Requirements

• Graduation from an accredited four-year college or university;
• Four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems;
• An equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year of required education.

Nice To Haves

• Ability to speak more than one language.
• Excellent judgment and communication skills.
• Critical thinking skills and the ability to prioritize work under pressure.
• Independent judgment to make sound decisions and demonstrate integrity.

Responsibilities

• Manage a diverse caseload of children and families requiring ongoing service provision to ensure safety.
• Address the needs of children and families including safety, basic needs such as food, hygiene, education, health, and mental health.
• Evaluate the ongoing safety and risk of children by conducting home visits and providing timely professional documentation.
• Upload/e-file timely, accurate, and detailed documentation for court-involved cases and manage your schedule to accommodate your caseload.
• Respond to situations decisively and effectively as family needs change, including supervisory consultation as needed.
• Engage the family in creating a family-centered plan that analyzes and assesses the strengths and needs of the child and family.
• Assess ongoing risk to children, develop safety plans, and make recommendations to county attorneys and courts.
• Collaborate with medical/mental health community partners, schools, legal partners, law enforcement, and local community resources based on case needs.
• Attend court hearings and provide professional testimony on behalf of the Iowa Health and Human Services.
• Participate in various training sessions offered by HHS and other partner agencies.
• Understand and use multiple computer programs and data systems.

Benefits

• Iowa Public Employees' Retirement System (IPERS) with employer contributions.
• Retirement Investors Club (RIC) with employer matching.
• Health, Dental, and Vision Insurance with 90% premium coverage by the state.
• Vacation Leave (96 hours/year).
• Sick Leave (144 hours/year).
• Paid Holidays (9 days/year).
• Flexible Spending Accounts.
• Life Insurance ($20,000 paid for by the State of Iowa).
• Long-Term Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED