Chief Supply Chain Officer

Dutch Bros Coffee•Tempe, AZ

4d•Onsite

About The Position

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: The Chief Supply Chain Officer (CSCO) is a key leadership role responsible for the end-to-end management of Dutch Bros’ supply chain, including sourcing of all materials, planning and forecasting, distribution logistics to our shops, and the specialized functions of coffee purchasing and coffee roasting. The CSCO will play a critical role in scaling the company’s operational capabilities to support aggressive growth while ensuring product quality, consistency, and cost efficiency across the system. This leader will drive a collaborative, cross-functional approach, serving as a strategic partner to Operations, Finance, and Development teams. The role requires a highly experienced supply chain executive who brings both strategic vision and a hands-on leadership style—someone willing to roll up their sleeves and actively engage with teams and processes. The CSCO will champion a culture of continuous improvement, innovation, and steadfast support of the Dutch Bros brand and operator success.

Requirements

Bachelor’s degree in business, supply chain, engineering, logistics, finance, or a related field
15+ years of experience in operations and/or supply chain management
Strong analytical mindset with the ability to leverage data to identify opportunities, streamline processes, and drive measurable cost savings and efficiency improvements
Deep understanding of the food service distribution business model
Strategic & Collaborative Leadership: Ability to set a clear, long-term supply chain vision while collaborating effectively across all levels and functions of the organization.
Adaptability & Resourcefulness: Thrives in a fast-paced, high-growth environment, with the ability to pivot quickly and apply creative problem-solving to sourcing and logistical challenges.
Ownership & Hands-On Mentality: Willingness to go beyond executive oversight to actively engage in complex issues, support team members, and dive into operational details when needed.
Negotiation & Financial Stewardship: Exceptional negotiation skills for high-value contracts, paired with a strong understanding of financial planning, budgeting, and capital allocation within the supply chain.
In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Nice To Haves

Master’s degree preferred

Responsibilities

Supply Chain Strategy & Scaling: Develop and execute a multi-year supply chain strategy that supports Dutch Bros’ aggressive expansion, ensuring scalability, agility, and redundancy across the network.
Operational Excellence & Cost Management: Drive meaningful improvements in efficiency, inventory accuracy, and overall supply chain costs (COGS) while maintaining the highest standards of product quality and food safety.
Sourcing & Procurement: Lead global sourcing, supplier relationship management, and contract negotiations for all ingredients, packaging, equipment, and services, with a strong focus on strategic and ethical coffee purchasing.
Distribution & Logistics: Optimize the distribution network and last-mile delivery processes to ensure timely, accurate, and cost-effective delivery to all Dutch Bros locations, including both company- and franchise-operated shops.
Coffee Roasting & Quality Control: Oversee in-house coffee roasting operations, including capacity planning, process efficiency, and rigorous quality assurance to maintain the distinct flavor profile and consistency of Dutch Bros coffee.
Cross-Functional Collaboration & Leadership: Build strong partnerships with Operations, Finance, Marketing, and Development to align supply chain initiatives with business needs, while mentoring and developing a high-performing team.

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