Chief Steward - Full Time

J W MarriottLas Vegas, NV
20hOnsite

About The Position

The Chief Steward is responsible for overseeing effective operation of the entire Stewarding Department including banquets, ensuring adherence to health/OSHA regulation. Perform job responsibilities satisfactorily and according to department standards. Adheres to all Company, Safety and Department policies and procedures.  Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Requirements

  • High School Diploma or GED.
  • Minimum of 5 years supervisory experience, preferable in a high-volume operation in hotel and casino environment.
  • Strong knowledge of sanitation standards, health regulations, and safe food-handling practices.
  • Proficient in dish-room equipment operation, maintenance, and supply management.
  • Skilled in purchasing, inventory control, and cost‑effective resource management.
  • Solid financial acumen, including budgeting, forecasting, and P&L interpretation.
  • Effective labor management, scheduling, and productivity optimization.
  • Strong training, communication, and relationship‑building skills.
  • Organized, detail‑oriented, and proficient in Microsoft Office applications.
  • Understanding of hotel operations and their impact on kitchen and stewarding functions.
  • Valid Clark County Health Card
  • Valid ServSafe Manager Certificate
  • Ability to verbally communicate effectively with guests and coworkers
  • Ability to communicate effectively through written documents in English.
  • Requires prolonged standing and mobility, bending and reaching.
  • Requires transporting, pushing, pulling, and maneuvering items weighing up to 150 lbs.
  • Requires lifting items weighing up to 50 lbs.
  • Ability to use computer to do ordering
  • Requires eye/hand coordination.
  • Requires basic math.
  • Requires the ability to distinguish letters, numbers and symbols.
  • Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions and Exposure to cleaning chemicals

Responsibilities

  • Oversee and ensure the smooth, efficient daily operations of the stewarding department.
  • Enforce proper use, care, and cleaning procedures for all dish-room machinery.
  • Maintain and enforce established cleaning routines for service ware, equipment, floors, and related areas.
  • Ensure proper breakdown and cleanup procedures for banquets, restaurants, in‑room dining, and the associate cafeteria.
  • Partner with the Executive Chef and Food & Beverage leadership to implement guidelines and procedures for banquet and event operations.
  • Manage the ordering, inventory, and maintenance of associate uniforms according to budgeted guidelines.
  • Conduct regular inventories of china, glassware, and silver to maintain accurate stock levels.
  • Purchase supplies and manage inventory levels in alignment with budget and operational needs.
  • Review staffing levels to ensure guest service standards, operational efficiency, and financial goals are consistently met.
  • Train utility staff on sanitation standards, proper equipment handling, and safe chemical usage.
  • Maintain effective communication with vendors and collaborate with Health Department representatives as required.
  • Train associates in safety and loss‑prevention procedures, ensuring compliance to reduce accidents and control costs.
  • Conduct thorough investigations of associate accidents and follow up to ensure corrective actions are implemented.
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