Chief Program Officer

Easter Seals Florida•Daytona Beach, FL

About The Position

As Chief Program Officer, you will serve as both a strategic architect and operational leader, guiding the vision, quality, and growth of a diverse portfolio of programs across the state. You will oversee a full continuum of services—from early childhood and clinical care to residential supports, employment programs, and community integration—ensuring each service is person-centered, innovative, and impactful. This role calls for a human-first leader—someone who values relationships as much as results, and who understands that behind every metric is a person, a family, and a story.

Requirements

Bachelor’s degree required; Master’s preferred in a related field
10+ years of progressive leadership in disability services, behavioral health, healthcare, or nonprofit programs
Experience leading complex, multidisciplinary teams
Strong knowledge of Medicaid, HCBS, CMS, CARF, HIPAA, and regulatory environments
Proven success in strategic planning, program development, and operational leadership

Responsibilities

Lead with Vision & Purpose
Set and drive a unified, statewide vision for high-quality, mission-aligned services
Partner with the CEO, Board, and executive team to expand programs and deepen impact
Translate big-picture strategy into meaningful, measurable outcomes
Drive Innovation & Program Excellence
Design and scale forward-thinking, person-centered service models
Anticipate emerging needs in disability and behavioral health services
Ensure programs are outcomes-driven, inclusive, and responsive to community needs
Strengthen Operations & Impact
Oversee day-to-day operations across clinical and non-clinical services
Improve systems, workflows, and service delivery to enhance quality and access
Monitor performance, outcomes, and program effectiveness
Champion Quality & Compliance
Ensure excellence in regulatory compliance, safety, and ethical practices
Foster a culture of accountability, continuous improvement, and learning
Build and Inspire Teams
Lead, mentor, and develop multidisciplinary teams across the organization
Create an environment where staff feel valued, supported, and empowered
Ensure Financial Stewardship
Collaborate on budgets, forecasting, and financial performance
Support sustainable growth while maintaining a strong commitment to quality care
Engage the Community
Build meaningful partnerships with agencies, providers, and advocacy groups
Represent the organization in community, policy, and stakeholder spaces
Advocate for access, inclusion, and equity in services