Chief Program Officer

Youth and Family Advocates•New Port Richey, FL

1d•Onsite

About The Position

We tackle some of the world's toughest problems. Our employees are an incredible group of compassionate, committed individuals, drawn by the opportunity to make a difference. Year over year, our employees report they are proud to work here and are willing to go above and beyond in service of our mission to create a safe, nurturing environment for children. Youth and Family Alternatives, Inc. (YFA) was founded in 1970. Our purpose and role are to serve children and families in crisis, providing programs that encourage healing, restoration, and success for those we serve. This is why “Family” is our middle name! Our hardworking 350+ team members work in partnership with communities and families, providing a full range of services across the state of Florida. No matter the role, we believe every team member at YFA has a critical role in supporting our children and our communities and we constantly strive to ensure a positive, purpose-driven, dynamic work environment for you to learn, grow and meet your fullest potential. Put your talents to use in a culture of care where you can make the world a better place. POSITION SUMMARY: The Chief Program Officer (CPO) is a key member of the Senior Leadership Team and is responsible for overseeing organizational operations, ensuring program excellence, and translating strategy into effective execution. The CPO partners closely with the CEO and leadership team to advance the mission, achieve contractual outcomes, and build a high-performing, innovative organization. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

Requirements

Master’s Degree in a Behavioral Health filed, or a related field required
Clinical License required (LCSW, LMHC, LMFT)
Minimum of 7–10 years of progressively responsible leadership experience in a nonprofit, healthcare, behavioral health, or human services organization.
Demonstrated experience overseeing complex operations, multiple programs, and cross-functional teams.
Proven success in strategic planning, operational execution, and performance management.
Position requires employee to work with computers daily.
Ability to travel in multi-county areas frequently.
Ability to lift 25 pounds, bend, stand or sit for extended periods of time.

Responsibilities

Serve as a member of the Senior Leadership Team, contributing to strategy and decision-making.
Oversee daily operations across programs to ensure efficiency and mission alignment.
Develop and improve operational policies, procedures, and systems.
Lead strategic planning and translate goals into actionable plans.
Monitor progress toward strategic objectives and adjust as needed.
Partner with executive leadership to identify risks and opportunities.
Establish systems to track program performance and operational outcomes.
Use data to guide decision-making and continuous improvement.
Ensure accurate and timely reporting to leadership and funders.
Provide executive oversight of program development and expansion.
Ensure programs remain effective, compliant, and financially sustainable.
Oversee performance related to grants and contracts to ensure deliverables are met.
Align operations with budget and contractual requirements.
Support strong relationships with funders and stakeholders.
Develop leaders through coaching and professional growth opportunities.
Promote accountability, collaboration, and staff engagement.
Drive innovation and continuous improvement efforts.
Implement process and technology improvements to increase efficiency.
Encourage creative problem-solving across the organization.