Chief Operating Officer

Bond Community Health Center-posted 2 months ago

Full-time • Executive

Tallahassee, FL

51-100 employees

Ambulatory Health Care Services

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As a member of an interdisciplinary management team of the Bond Community Health Center, Inc. (BCHC), the Chief Operating Officer (COO) is designated the authority of second in command and serves as the chief in charge in the absence of the Chief Executive Officer (CEO). He / She is responsible for future planning as well as overseeing the financial, facilities, human resources and Management Information Systems of the organization. General areas of responsibility include developing and implementing policies and procedures related to budgeting, accounting and human resource functions, overseeing contracts, the Purchase of Service Agreement (POS) process, and management of the facility, client reception and registration services, automated systems and data management, and performance improvement activities.

Conduct and maintain regular staffing analysis for effective/efficient operations with a continued focus on cost reduction and make recommendations to the CEO as a result.
Effectively represent BCHC and its clients in interagency contractual relations.
In collaboration with the Chief Financial Officer (CFO), oversee linkages with contractual affiliates, assuring the processing of Purchase of Service (POS) Agreements, the monitoring of POS budgets and contractor's expenses.
Serve on external committees representing BCHC.
Effectively facilitate intra-agency communications.
Participate in regularly scheduled meetings with members of the management team, the Officers, and the Board of Directors.
Give presentations on financial, human resources, and quality improvement activities to management, staff, and Board of Directors.
Disseminate incoming information to the appropriate staff.
Effectively manage the processing of financial transactions and reporting in collaboration with the Chief Financial Officer.
Prepare BCHC budgets for approval by the Chief Executive Officer and Board of Directors.
Participate in the design, implementation, evaluation, and improvement of third party billing activities.
Produce accurate, complete, and timely reports for management purposes.
Effectively develop and manage a centralized Human Resources function.
Oversee the development, management and evaluation of the centralized human resource function within the agency.
Assure the monitoring of BCHC compliance with Contractor human resource policies.
Make recommendations on human resource matters to the CEO and Board.
Assure the implementation of a staff development program.
Effectively manage the facility, equipment, security, risk management, and volunteer activities.
Oversee the contracting and maintenance of BCHC equipment and systems.
Supervise the development and management of the annual facility and equipment budget to be submitted to the CFO.
In conjunction with the management team and the Board, develop, recommend and implement plans for risk management.
Effectively oversee the recruitment, assignment, and retention of volunteers.
Effectively develop, oversee and maintain BCHC automated systems.
Plan, implement and maintain information and communications systems, including the computer network.
Develop, implement and maintain an Information Systems Policies and Procedures Manual.
Effectively oversee the flow of operations of the administrative office.
Effectively oversee performance improvement activities, in collaboration with the Medical Director.
Oversee the reception and registration of individuals seeking services at BCHC.
Provide appropriate supervision of staff reporting directly to the COO.

Master's Degree in Public Administration or related field or five years progressively responsible experience as a health care administrator.
Good interpersonal skills.
The ability to work independently, and handle multiple priorities and tasks.
The ability to work effectively with persons of varying degrees of education and professional expertise in a multi-disciplinary team setting.
Knowledge of finance, grants, and contract management.
Knowledge of quality improvement methodologies.
Knowledge of Human Resources administration.
Clinical background and 10-15 years nonprofit experience is desirable.

Experience in a multicultural environment.

Confidentiality is of the UTMOST IMPORTANCE.
Exposure to detailed and sensitive information regarding Center operations and Patient information.

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