Chief Operating Officer

KIPP • Saint Louis, MO

274d • $165,000

About The Position

The Chief Operating Officer (COO) sits on the regional leadership team and plays a critical role in advancing and achieving the organization's strategic goals and initiatives. The COO leads a team in executing exceptional operational support for the schools in our network, ensuring that KIPP St. Louis schools are operationally excellent, well-maintained, and compliant by leading high-performing teams that enable instructional leaders to focus on driving academic results for kids. This is an ideal opportunity for a seasoned operations professional with a track record of building and right-sizing systems in organizations that have moved from start-up to long-term sustainability. The incoming KIPP St. Louis COO is people- and community-oriented in their approach to ensuring KIPP St. Louis's schools, families, and teams have the resources to thrive.

Requirements

• Minimum of 10 years of progressively increasing operational management experience for a multi-site organization.
• Bachelor's Degree (required); Master's degree is highly desirable.
• Experience leading, planning and managing in an entrepreneurial, client-oriented setting.
• Excellent management, communication, public relations, customer service, and interpersonal skills.
• Demonstrated ability to develop, implement and manage business systems and processes.
• Experience in facilities, transportation, food services and real estate; especially as related to schools, is preferred.
• Ability to negotiate and execute contracts and manage the quality of service providers and vendors.
• Ability to exercise excellent judgment in decision-making.
• Adept at thinking strategically, translating plans into action.
• Excellent writing, speaking, and presenting skills, and a keen attention to detail.
• Unquestioned integrity and commitment to KIPP St. Louis's mission and values.
• Ability to quickly and effectively build relationships with diverse stakeholders.
• Ability to self-direct and prioritize among competing goals.
• Skilled at analyzing, interpreting, and using data to collaborate and drive results.

Responsibilities

• Manage, coach, develop, and lead a high-performing team of senior operations leaders across the region.
• Lead network-wide operations leadership team in driving operations initiatives in support of the organization's strategic goals.
• Actively participate on the regional leadership team and collaborate with the regional leadership team to implement initiatives, strategies, and programs.
• Manage mission critical special projects and initiatives; develop ideas into implementable projects.
• Lead cross-functional teams to monitor and create strategies to minimize institutional risk and maximize effectiveness.
• Establish relationships with all principals and school-based operations leaders.
• Foster organizational culture and model core values.
• Participate in relevant board working groups and meetings to provide updates and solicit input on operation goals.
• Set a vision of excellence for school and regional operations.
• Achieve excellence across all regional support-based operational functions.
• Drive results across the operations portfolio, including progress tracking, monitoring, and reporting.
• Ensure systems and processes for measuring school operations excellence are in place.
• Participate in the KIPP national and local charter network of operations and leadership teams.
• Ensure KIPP St. Louis schools achieve all annual compliance goals.
• Support charter renewal process and ensure charters are renewed.
• Play an active role in the creation of regional and school-based budgeting.
• Identify, develop, and implement operational systems improvements.
• Oversee the creation and management of standardized operating procedures.
• Set a clear, coherent vision for facilities across the region.
• Manage and oversee a sophisticated network of outsourced buses.
• Manage and oversee the execution of a complex third-party food vendor contract.
• Manage the Data Analytics team around the use of non-academic data.
• Own all student recruitment and enrollment outcomes for the region.
• Oversee strategy for driving student attendance and reducing chronic absenteeism.

Benefits

• $0 deductible healthcare plan option, including medical, vision and dental.
• Employer Paid Short Term Disability.
• $50,000 life insurance policy at no cost to the employee.
• Retirement plan through PSRSSTL with an employer match and an optional 403b.
• Employee Recognition events such as annual gala award ceremony and holiday party.
• Public Service student loan forgiveness program qualified employer.
• Generous time off including paid leave for illness, personal days, bereavement, jury duty, and military-related leave.
• Paid parental leave for new families.
• Paid holidays, as well as a one week Thanksgiving break, a two-week winter break, and a week-long spring break.
• Wellness days and Fabulous Fridays (leave at 1:30 on Friday once a month).
• On-going professional development opportunities including weekly coaching sessions and in-person PD days.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Master's degree