Chief Operating Officer DMC Sinai Grace Hospital

Other Executive • Detroit, MI

318d

About The Position

The Chief Operating Officer has responsibility for the day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility's position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served. The Chief Operating Officer collaborates with the facility's Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals, and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for the department's direction and coordination.

Requirements

• A minimum of ten years of successful progressive healthcare/facility management experience.
• A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
• High-level, complex problem-solving abilities both in groups and in one-on-one situations.
• Demonstrated success in leading process improvement initiatives in a tertiary facility.
• First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
• Highly developed expertise in quantitative analysis to support the definition and advancement of the facility's goals and objectives.
• Decisive leader, with the ability to understand physicians' viewpoints and needs, and work strategically in the best interest of patients and the facility.
• A strong reputation for sustained, inclusive, trust-based physician relations.
• Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
• Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs.
• An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.

Nice To Haves

• MBA/MHA or equivalent preferred.

Responsibilities

• Provide strong leadership, direction, and assistance in setting strategy with clearly defined expectations.
• Lead the development of progressive physician/facility strategies and execute plans to optimize the long-term potential of the facility.
• Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
• Partner with medical staff to foster quality, efficiently provided care.
• Create an environment that supports employee satisfaction, improved service, and quality.
• Initiate a strategic process that addresses continuous measurable improvement.
• Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination.
• Ensure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
• Assure positive employee relations and trust through communication, education, consistency, and dependability.

Benefits

• Competitive compensation program tailored to the selected candidate.
• Base salary supplemented by a performance bonus.
• Comprehensive, well-rounded benefits program, including relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Bachelor's degree