Chief Operating Officer (COO) - SaaS / Growth Operator

Impact Clients • San Francisco, CA

110d • $80,000 - $180,000

About The Position

Allen AI is all in on helping beginner entrepreneurs and online content creators succeed in the digital economy. We are building the #1 AI tool + link-in-bio platform for creators on Instagram and TikTok. Our mission is to help ordinary people create extraordinary online businesses. We plan on doing that by becoming the one-stop, all-in creator software that helps users find the most viral content online, write viral content in their own voice using AI, and auto-generate a full link-in-bio store website customized using AI by scanning their social profile. The result is a software experience that is simpler, cleaner, and more elegant than anything else on the market, built by creators, for creators. This is your chance to help us build the tool the creator economy has been waiting for.

Requirements

• Experience scaling a start-up from <$1M ARR to $10M+.
• Zero ego; not trying to be a public-facing CEO.
• Strong skills in building systems, hiring teams, fixing operations, and holding people accountable.
• Ability to think in metrics, dashboards, and deliverables.
• Enjoy executing at speed and cleaning up chaos.
• Experience in a SaaS company or as a generalist who knows how to run a lean team across product, ops, support, and GTM.
• Comfortable working with high performers who operate at a fast pace.

Nice To Haves

• Experience in the creator economy, especially in B2C, DTC SaaS, or social-media-focused tech.
• Experience building or scaling tools for Instagram/TikTok creators, course sellers, influencers, or coaches.
• Understanding of viral content, affiliate ecosystems, and creator-led growth loops.
• Genuine care for helping everyday 9–5ers and beginner entrepreneurs succeed.
• Product owner or product manager experience.
• Experience building customer support, onboarding, and/or affiliate systems from scratch.

Responsibilities

• Run the business day-to-day. Manage team, meetings, KPIs, and execution across departments.
• Be the product owner working closely with our lead dev. Prioritize features, gather user feedback, and ship updates.
• Hold people accountable. Build hiring systems. Fire fast, promote fast. Build a world-class team under you.
• Create SOPs, checklists, reporting dashboards, automations - build the machine that scales.
• Extract feedback from users and turn it into roadmap actions.
• Coordinate initiatives for user onboarding, user retention, and revenue expansion.
• Build and lead the affiliate marketing engine for Allen AI.

Benefits

• Flexible compensation structure based on candidate's preference.
• Opportunity for a higher salary ($150K–$180K) with a smaller equity stake for risk-averse candidates.
• Lower base salary ($80K–$120K) with a larger equity package for ambitious builders.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive