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The Chief of Staff (COS) at the National Council on Aging (NCOA) is a strategic partner to the CEO, responsible for effective decision-making, project management, and execution of strategic initiatives across the organization. This role involves setting the organizational framework for communication and collaboration, ensuring the CEO's vision is implemented, and supporting long-term planning and growth. The COS operates at various levels, managing key relationships and facilitating cross-functional initiatives while holding direct reports accountable for their performance.