Chief of Staff – Client Role

Arootah-posted 5 days ago
$130,000 - $160,000/Yr
Full-time • Mid Level
New York, NY
51-100 employees
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Our client is seeking a Chief of Staff to the COO to help drive operational excellence and support the company’s continued growth. This role serves as a key strategic partner to the COO, focused on turning vision into execution by improving operations, communication, and alignment across teams. The ideal candidate will streamline processes, manage cross-functional initiatives, and ensure the organization’s priorities are executed effectively.

  • Translate strategic goals into actionable plans and ensure follow-through across teams.
  • Serve as a communication bridge between the CEO, COO, leadership, employees, and external partners.
  • Support HR and recruiting initiatives, enhancing hiring processes and the employee experience.
  • Evaluate and optimize workflows, project tracking, and reporting systems to support scalability.
  • Partner with the COO to review priorities, track progress, and align on key initiatives.
  • Coordinate recruiting pipelines, candidate assessments, and interviews with HR and hiring teams.
  • Develop internal communication strategies to promote transparency and engagement.
  • Support employee development programs, including training, mentorship, and performance frameworks.
  • Prepare executive briefings, internal reports, and KPI dashboards.
  • Anticipate operational challenges, identify bottlenecks, and recommend proactive solutions.
  • Represent the company in communications with partners, vendors, and clients.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Strong strategic and critical thinking ability with cross-functional insight.
  • Experience in HR or people operations, including recruiting and employee development.
  • Proven operational and project management skills.
  • High judgment, discretion, and professionalism in handling confidential information.
  • Adaptability in a fast-paced, evolving environment.
  • Strong relationship-building and collaboration skills.
  • Proficiency with Google Workspace, Microsoft Office Suite, Salesforce, and ATS platforms.
  • Bachelor’s degree in Business Administration, Communications, Human Resources, Organizational Leadership, or a related field.
  • 5–8 years of professional experience, including 2–3 years in a strategic, HR, or operations leadership role (e.g., Chief of Staff, HR Business Partner, Strategy Associate).
  • Experience in high-growth or financial services environments preferred.
  • Medical, Dental, and Vision Insurance
  • Life Insurance and Commuter Benefits
  • 401(k) Retirement Plan
  • Flexible Spending Accounts (FSA)
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