Chief of Staff

INTERACTIVE ADVERTISING BUREAU, INC.•New York, NY

About The Position

Are you infinitely curious, always looking to dig into new problems and learning how to solve them? Are you a highly organized professional who can implement processes and procedures without destroying creativity and entrepreneurial initiative? Do you thrive digging into data to fully understand a business and identify opportunities? Do you get energy working across all levels of an organization, understanding your teammate’s contributions and working to align everyone with common objectives and outcomes? Would you like to be part of a company that helps the digital advertising ecosystem thrive and grow? If this is you, and you are looking to join a company where you can have an immediate impact, this is the job for you. IAB (Interactive Advertising Bureau) seeks an ambitious, dynamic, entrepreneurial Chief of Staff to support our CEO. You will serve as a force multiplier to the CEO and the company’s Leadership Team. In this role, you will provide critical operational and strategic support to the CEO and executive leadership team to enable efficient and effective operations. You will provide guidance and leadership around the execution of IAB strategic imperatives, deliver on the company operating plan, and enable data-informed business decisions. From day one, the Chief of Staff will have an immediate impact by taking on various must-get-done projects to help keep the business running smoothly and efficiently. You’ll significantly impact our productivity and effectiveness by streamlining operations and processes to scale the business to the next level. You should be able to thrive in ambiguity as the Chief of Staff is a living, breathing, evolving role based on the needs of the business.

Requirements

Deep understanding of the digital economy, knowledge of advertising technology, AI, digital content, social media, measurement, and a passion for advertising, marketing, and media.
Attuned to perceptions and how others feel and can leverage that insight to manage communication and behaviors.
High level of Emotional Intelligence, appreciate the impact of messaging and behaviors on others, and adapt actions to achieve goals.
Demonstrates listening skills and empathy, working effectively with people of different backgrounds and diverging interests.
Leadership style inspires and energizes individuals to strive towards a compelling future vision by embracing and embodying shared values and goals.
Builds credibility and exerts influence beyond formal authority by portraying a professional image and presenting ideas clearly and confidently.
Honest, forthright, and leads with integrity.
Values transparency and keeping colleagues and stakeholders apprised of activities and developments.
Can promptly communicate good or bad news inclusively and effectively.
Years of direct experience working in Digital Media/Marketing and/or Business Management.
B.A./ B.S in a relevant field.
Experience presenting to large audiences.
Intrepid problem-solver with a strong business sense.
Excited to dive into topics and quickly become an expert.
Can distill learning into clear, concise written summaries and reports.
Experience engaging with teams cross-functionally, knows how to bring a team together to deliver results, all while considering all team members.
Entrepreneurial and creative thinker who wants to overcome barriers and obstacles productively and satisfactorily.
Maintains a positive attitude and is flexible in response to changing business needs.
Proven experience in project management, managing multiple projects simultaneously, and managing various constituents.
Proactive approach to work is essential.
Builds and develops relationships with all employees for increased efficiency and effective responsiveness into existing operations and help to define new operational strategies.
Leverages mutually beneficial relationships and networks and strategic alliances, both internally and externally, which generate opportunities for the mutual benefit of all parties.
Highly proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, video conferencing platforms (e.g., Zoom), SharePoint.
Can influence through respect, candor and trust.
Leads and influences across multiple levels and functions of an organization.
All IAB employees must be fully vaccinated for COVID-19 as a condition of employment and, therefore, prior to job offer and hire. Religious and medical exemptions will be provided to the extent required.

Nice To Haves

MBA is a plus.
PMP or other certification is a big plus.

Responsibilities

Act as a critical business partner to CEO and executive leadership team.
Understand digital industry challenges/opportunities to provide strategic input to business planning and operations.
Advice the CEO on the organization’s strategic direction and leadership team’s priorities, including strategy development and employee experience. Evaluate new ideas and business opportunities; conduct analysis and research to support key decisions.
Create Synergy across all facets of the organization, including Centers of Excellence, Member Engagement & Development, Public Policy, Legal, Research, Marketing, Events, Professional Development & Education, Program Management, and Operations.
Own agenda and follow-ups for all Leadership Team meetings, support Leadership Team with project execution (timelines, work plans, materials, etc.), and ensure key cross-functional stakeholders are aware of Leadership Team initiatives and held accountable for their input/work product as needed.
Facilitate the optimal operation of committees, councils, and working groups. Work to streamline processes, evaluate alternative directions to achieve optimum organizational performance, and re-engineer to consistently improve results.
Collaborate across departments to create new solutions and services for members – optimize current offerings and suggest new approaches.
Oversee and lead the Program Management Office (PMO), establishing governance, prioritization frameworks, and execution standards across all strategic initiatives. Ensure alignment to organizational priorities, drive accountability through clear milestones and KPIs, and enable consistent, high-quality delivery across teams. Serve as a centralized hub for risk identification, mitigation, and escalation, proactively addressing dependencies, gaps, and execution challenges.
Develop and build upon relationships across all employees to help identify and define new operational strategies and processes, address cross-team challenges, and ensure an efficient flow of information and objectives.
Support the productivity of executive leadership team meetings by owning the planning, agenda, notes, and follow-up items including leading the programming, planning, and execution of the annual leadership offsite.
Own and continuously improve company operating cadence (e.g., executive team meetings, all hands, product development, operational check-in meetings, etc.)
Own and drive a data-forward approach across the organization, including KPI refinement, dashboarding, and performance tracking; translate data into actionable insights to inform strategy, optimize execution, and enable leadership decision-making.
Own and oversee the company’s strategic planning process, including annual and quarterly planning cycles, ensuring alignment from high-level strategy through to execution across all functions and initiatives.

Benefits

Work with some of the industry's most innovative and exciting people.
Work hard and have fun.
Care deeply about our work and each other.
Purposeful, strategic, and mindful with our decisions, words, and behaviors.
No task is ever too small for our team; sweat the details and are not afraid to get our hands dirty.
Lead the future together and cultivate the action mindset to create it.
Cultivate curiosity, take risks, learn by doing, and reward future thinking.
Encourage all voices; everyone is welcome and encouraged to share their thoughts and ideas.
Embrace the idea that debate is healthy and know that an impassioned discourse leads to our best results.
Stay hungry; look for the most complex challenges and tasks; once we master them, we look for the next one.
Celebrate our victories and are always excited for tomorrow, knowing "good enough" is never really "good enough."