The Chief of Staff (COS) serves as a principal strategist and advisor to the Secretary of the Department of Service and Civic Innovation. This position serves as the point of contact for staff and stakeholders on policy matters in the absence of the Deputy Secretary and Secretary of the Department. They serve as a buffer between the Secretary and their direct-reporting team and facilitate collaboration and communication across the agency. Responsible for developing, initiating, planning, and reviewing major Departmental programs involving strategic management planning, promotional assessment and performance and organizational structure. This position makes recommendations to the Secretary concerning new or revised program and Departmental policies; develops and implements rules, regulations, and standards; and coordinates these changes with internal and external administrative staff; and directs resources and time of the agency to achieve its priorities. The Chief of Staff serves in a key leadership capacity to DSCI staff and is responsible for assigning work and monitoring the progression and completion of tasks/projects.