Chief of Staff - Senior Manager
About The Position
Executive Partnership & Strategic Enablement Act as a thought partner to Immigration Services leadership on strategy, priorities, and service model evolution. Support executive readiness by preparing leaders for: Executive and partner meetings Cross-functional planning sessions Executive-level client reviews (limited and targeted) Serve as a strategic filter and triage point, helping leadership focus on the highest-impact initiatives, risks, and decisions. Anticipate issues before escalation and enable timely, informed decision-making. Ensure leadership commitments and decisions are consistently executed across teams, without owning day-to-day delivery. Enable alignment across: U.S. Immigration practice Regional delivery hubs High-volume corporate immigration programs Partner closely with Operations, Technology, Client Experience, Talent, and Tax teams to support scalable and sustainable delivery models. Reinforce leadership cohesion by setting agendas, documenting decisions, and tracking follow-through. Influence through leaders, with limited direct people management as needed. Ensure Immigration Services priorities and perspectives are clearly represented in firm-wide discussions. Operate with discretion, sound judgment, and executive polish in all interactions.
Requirements
- Senior-level experience in immigration services, global mobility, legal services, consulting, or other highly regulated professional services environments.
- Demonstrated success partnering with senior leaders in a Chief of Staff, strategy, operations, or consulting-style role.
- Strong understanding of high-volume, deadline-driven, compliance-sensitive service models.
- Exceptional written and verbal communication skills with executive-level polish.
- Strong judgment, discretion, and comfort influencing outcomes without relying on formal authority.
- Ability to navigate complexity, ambiguity, and competing priorities with confidence.
Responsibilities
- Act as a thought partner to Immigration Services leadership on strategy, priorities, and service model evolution.
- Support executive readiness by preparing leaders for: Executive and partner meetings Cross-functional planning sessions Executive-level client reviews (limited and targeted)
- Serve as a strategic filter and triage point, helping leadership focus on the highest-impact initiatives, risks, and decisions.
- Anticipate issues before escalation and enable timely, informed decision-making.
- Ensure leadership commitments and decisions are consistently executed across teams, without owning day-to-day delivery.
- Enable alignment across: U.S. Immigration practice Regional delivery hubs High-volume corporate immigration programs
- Partner closely with Operations, Technology, Client Experience, Talent, and Tax teams to support scalable and sustainable delivery models.
- Reinforce leadership cohesion by setting agendas, documenting decisions, and tracking follow-through.
- Influence through leaders, with limited direct people management as needed.
- Ensure Immigration Services priorities and perspectives are clearly represented in firm-wide discussions.
- Operate with discretion, sound judgment, and executive polish in all interactions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
