Chief of Staff (Senior Manager) - to the Payment Integrity (PI) Strategic Growth Unit (SGU)

EXL Talent Acquisition Team

87d

About The Position

The Chief of Staff (CoS) for EXL’s Payment Integrity Strategic Growth Unit (PI SGU) is a senior management role with high visibility & impact designed to amplify the effectiveness of the PI SGU head and drive the strategic priorities for the unit. The CoS will serve as a trusted advisor, strategic partner, and an extension of the SGU head, interface with leads from client-facing PODs, analytics, operations, technology, sales and other enabling functions. The CoS will also lead the SGU’s Project Management Office (PMO), drive execution of strategic initiatives, and represent the SGU Head in internal and external forums as required. The CoS will ensure smooth coordination across SGU, drive leadership reporting and communication, mitigate risks, and be the primary liaison to Executive Leadership. The role requires a blend of strategic thinking, operational discipline, and exceptional communication & presentation skills.

Requirements

• Strong strategic thinking capabilities.
• Operational discipline and experience in project management.
• Exceptional communication and presentation skills.
• Experience in interfacing with various functional leads.

Responsibilities

• Serve as a trusted advisor and strategic partner to the SGU head.
• Interface with leads from client-facing PODs, analytics, operations, technology, sales, and other enabling functions.
• Lead the SGU’s Project Management Office (PMO).
• Drive execution of strategic initiatives for the unit.
• Represent the SGU Head in internal and external forums as required.
• Ensure smooth coordination across SGU.
• Drive leadership reporting and communication.
• Mitigate risks associated with strategic initiatives.
• Act as the primary liaison to Executive Leadership.

What This Job Offers

• Career Level: Senior
• Number of Employees: 5,001-10,000 employees