Chief of Staff - Responsible AI (CoreAI)

Microsoft•Boston, MA

About The Position

The CoreAI organization at Microsoft builds the end-to-end AI stack and is core to Azure AI innovation and differentiation, as well as all of Microsoft’s flagship products, from GitHub, to Office, Teams, and Xbox. We are the team building Responsible AI, Azure OpenAI, Model as a Service, Azure ML, Cognitive Services, and the global Azure AI infrastructure for running the largest AI workloads on the planet. Within CoreAI, the Responsible AI organization plays a critical role in shaping how Microsoft builds, governs, and scales AI systems with trust, accountability, and transparency at the center. We are seeking a highly experienced senior operations leader who will design and run the business operating system for the Responsible AI program. This is a senior individual contributor role focused on how Responsible AI operates—setting the cadence, frameworks, and execution infrastructure that keep priorities aligned, decisions well‑formed, and execution predictable in a fast‑moving, highly visible environment. This role is ideal for someone who thrives in building durable execution infrastructure across the org and energized by enabling leaders and teams to operate at scale. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive.

Requirements

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, project management, or business-related roles
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Demonstrated ability to build operating models, cadences, and processes that scale.
Exceptional written and verbal communication skills
Strong analytical and problem‑solving skills, with the ability to translate ambiguity into clear structure and action.
Proven experience operating with senior leadership teams and influencing decision‑making without direct authority.
5+years of product operations experience that includes product development lifecycle experience
Familiarity with budget planning, vendor management, or financial governance in large, complex organizations.

Responsibilities

Operating cadence ownership: Architect and run RAI’s operating cadence, including leadership team rhythms, planning cycles, business reviews, and offsites.
Decision and follow‑through management: Partner with senior leaders to structure agendas, capture decisions, document trade‑offs, and ensure consistent follow‑through on commitments.
Performance management rhythms: Design and run annual and quarterly business rhythms (goal setting, progress reviews, calibration, talent discussions), ensuring leaders have clear data and narratives to support timely decision‑making.
Hiring process optimization: Improve end‑to-end hiring workflows (intake, prioritization, readiness, coordination) in partnership with recruiting and business managers, without owning headcount tracking.
Execution mechanisms: Build and maintain lightweight processes, tools, and templates that connect strategy to delivery while minimizing operational overhead.
Friction identification and resolution: Identify friction points in how work flows across teams and proactively design scalable solutions.
Scalable operating mechanisms: Create repeatable mechanisms that support program growth, change, and increasing complexity.

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