Chief of Staff - Healthcare (Fully Remote)

MRIoA • Mountain View, CA

3d • Remote

About The Position

Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.

The Chief of Staff (CoS) to the Chief Medical Officer is a pivotal leadership role that combines strategic advisory, operational oversight, and cross-functional coordination to maximize the CMO’s effectiveness. Acting as a trusted partner, the CoS ensures that the CMO’s vision is translated into actionable plans, measurable outcomes, and sustainable improvements in operational execution without compromising clinical quality. This role requires a deep understanding of healthcare operations, strong business acumen, and the ability to navigate complex organizational structures with diplomacy and discretion. This position is ideal for a highly organized, proactive, and mission-driven professional who thrives in a fast-paced healthcare environment and can balance strategic thinking with hands-on execution.

Requirements

• Minimum of 5+ years of experience in a consulting firm with projects in healthcare administration, clinical operations, or executive leadership support.
• Demonstrated experience working closely with senior medical leadership in a payer organization or large healthcare organization; or in an organization using clinical guidelines for process and/or decisioning.
• Proven track record of managing complex projects and driving organizational change.
• Exceptional organizational skills with the ability to manage multiple priorities under tight deadlines.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent written and verbal communication skills, capable of translating complex medical and operational concepts into story-telling PowerPoints, Excel models, or PowerBI Dashboards for diverse audiences.
• High emotional intelligence, discretion, and the ability to handle sensitive information with integrity.
• Adept at building consensus, resolving conflicts, and fostering a culture of collaboration.
• Bachelor’s degree required

Nice To Haves

• Master’s in Healthcare Administration, Public Health, Business Administration, or related field strongly preferred

Responsibilities

• Partner closely with the CMO to define, refine, and execute the organization’s clinical strategy, ensuring alignment with the broader corporate mission and regulatory requirements.
• Conduct research, analyze data, and prepare strategic recommendations on emerging healthcare trends, clinical innovations, operational inefficiencies, and policy changes.
• Prepare financial and operational data analysis for senior leadership decision-making, including operational performance outcomes, analyzing and predicting spends for budgeting, and prediction analysis to make recommendations for future departmental needs.
• Develop high-quality briefing materials, executive summaries, and presentations for board meetings, leadership updates, and external engagements.
• Anticipate challenges and opportunities, providing the CMO with actionable insights to support informed decision-making.
• Oversee the planning, execution, and monitoring of key initiatives led by the CMO’s office, ensuring projects are delivered on time, within scope, and on budget.
• Establish and maintain systems for tracking progress on strategic goals, including dashboards, scorecards, and regular status updates.
• Coordinate with administrative, clinical, and operational leaders to ensure seamless execution of cross-departmental initiatives.
• Partner with Quality Management to support the design, implementation, and evaluation of clinical quality improvement programs and compliance efforts through operational process improvement.
• Collaborate with medical directors, other clinical resources, and quality teams to monitor performance metrics, identify gaps, and drive corrective actions.
• Assist in the implementation of new clients and programs
• Ensure that all initiatives meet or exceed regulatory, accreditation, and ethical standards.
• Serve as a primary liaison between the CMO’s office and internal/external stakeholders, including employed and panel clinicians, executives, and Private Equity firm staff.
• Represent the CMO in select meetings, negotiations, and public forums, ensuring consistent messaging and follow-through.
• Build and maintain strong relationships across the organization to foster collaboration, trust, and alignment.
• Facilitate effective communication between the CMO and other members of the executive leadership team.

Benefits

• A competitive compensation package.
• Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays.
• Growth and training opportunities.
• A team atmosphere with fun events and prizes scheduled throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 251-500 employees