Chief of Staff, CRO

Ping Identity•Denver, CO

21d•$135,329 - $180,438

About The Position

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Chief of Staff to the CRO The Chief of Staff to the CRO serves as a strategic partner and force multiplier for Ping Identity’s global revenue organization, including Sales, Sales Operations, Marketing, Solutions Engineering, Partners, Sales Enablement, and related revenue functions. This role helps translate the CRO’s strategic priorities into operational execution across the Go-To-Market organization. The Chief of Staff partners across Sales, Marketing, Customer Experience, Finance, and Product to ensure the organization remains focused on the highest-impact initiatives required to scale revenue predictably. Success in this role requires strong business judgment, operational rigor, and the ability to influence senior leaders across a cross-functional environment.

Requirements

Ability to drive alignment and facilitate high-quality decision-making among senior leaders
Comfortable influencing executives and driving outcomes without direct authority
Highly collaborative and motivated by shared outcomes across functions
Willingness to constructively challenge the status quo while maintaining strong working relationships
Strong understanding of B2B enterprise sales organizations and the revenue lifecycle
Familiarity with key revenue metrics including pipeline generation, conversion, and revenue performance
Experience supporting cross-functional initiatives across Sales, Marketing, Product, and Finance organizations
Strong written and analytical skills with the ability to derive insights from complex data, systems, and processes
Ability to synthesize complex topics into clear narratives for executive audiences
Proven ability to manage complex cross-functional initiatives and drive operational follow-through
Experience supporting change or transformation initiatives in fast-moving organizations
Highly organized with the ability to manage multiple priorities simultaneously
Detail-oriented with high standards for preparation, accuracy, and follow-through
Comfortable operating at both strategic and tactical levels
Maintains the highest level of professionalism and discretion when handling sensitive information

Responsibilities

Serve as a trusted advisor and sounding board to the CRO while helping ensure alignment across the GTM leadership team.
Facilitate alignment and accountability among senior leaders across Sales, Marketing, Product, Finance and Customer Experience
Represent the CRO in key leadership meetings and forums, acting as a proxy when appropriate to advance priorities and drive alignment.
Ensure clear context and priorities flow across the organization so teams can execute effectively
Help focus leadership attention on the most important revenue drivers
Manage the operating cadence that drives visibility, accountability, and execution across the GTM organization.
Structure leadership meetings, forecast discussions, and business reviews
Partner with Sales Operations and Finance to ensure consistent operational cadence and performance visibility
Ensure leadership discussions translate into clear decisions and execution plans
Support execution of the CRO’s highest-priority strategic initiatives.
Drive cross-functional programs such as strategic deal initiatives, GTM readiness for product launches, and sales coverage optimization
Identify opportunities to improve operational effectiveness across the revenue organization
Ensure key initiatives move forward with clear ownership, milestones, and accountability