Chief of Capital Programs

Massachusetts Bay Transportation Authority • Boston, MA

292d • $207,780 - $252,060

About The Position

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. The Chief of Capital Program Support (CPS) leads a team of over two hundred twenty-five (225) professionals responsible for the support of the MBTA's $8.0 billion multi-year Capital Program. The Capital Program priorities include Reliability (State of Good Repair), Modernization, and Expansion. Reporting directly to the Chief of the Engineering and Capital Division (ECD), the Chief of CPS works closely with senior leadership in ECD including the Chief Engineer, Chief of Capital Delivery, Chief of Integrated Transit Programs, as well as other senior leaders across the agency to ensure cross-functional coordination and implementation of Standard Operating Procedures (SOPs) and best practices to facilitate the successful delivery of capital projects. The Chief of CPS must be adept at solving complex business problems, facilitating dispute resolution on capital projects and be especially adept at obtaining internal and external stakeholder acceptance of established policies and procedures. The Chief must be particularly skilled in developing an integrated management team and in working horizontally across all departments to effectively support the implementation of the capital program. Above all, the Chief of CPS is empowered to set strategic priorities, develop policies and procedures, apply innovative program management methods, make decisions, and solve problems to lead the supporting apparatus of project delivery of MBTA's capital program.

Requirements

• Bachelor's Degree in Engineering, Architecture, Construction Management, or Business Administration.
• Minimum of twelve (12) years of experience in leading and managing construction programs and projects in the public and/or private sectors.
• Minimum of Seven (7) years of related experience in a leadership capacity, at the director level or above.
• Demonstrated experience working collaboratively with local, state, and federal agencies and governance boards.
• Effective organizational, analytical, confidentiality, multi-tasking, and time management skills.
• Leadership experience communicating with customers, employees, vendors, contractors, designers, elected officials, community leaders, and state and federal officials.
• Solid presentation and conflict resolution skills.
• Demonstrated experience in developing policies surrounding business practices and procedures of large Capital Programs.

Nice To Haves

• Licensed to Practice Law in the Commonwealth of Massachusetts with demonstrated experience in contract law and contract dispute resolution.

Responsibilities

• Responsible for the development and maintenance of standard contract documents, standard operating procedures, and best business practices that support and govern the effective delivery of capital projects.
• Develops a vision, performance goals, and metrics, policies, and procedures to support the implementation of the Capital Program.
• Hires, directs, maintains, and leads a team of over two hundred (200) professionals in Contract Services, Project Controls, and Field Services.
• Creates a collaborative culture so that the CPS team can serve as a strategic resource for all internal and external stakeholders.
• Acts as a liaison with MBTA Legal and leads a ECD/Legal Task Force to resolve all issues impacting capital projects in a timely manner.
• Acts as a liaison with industry groups including ACEC, AGC, and CIM and leads a task force with each industry group.
• Leads the Alternative Delivery Review Task Force responsible for evaluating each capital project to determine the most appropriate delivery method.
• Reports directly to the Chief Engineer & AGM for Engineering and Capital.
• Collaborates with all stakeholders including local, state, and federal agencies including the Federal Transit Administration (FTA).
• Prepares reports for and delivers presentations to MassDOT, the MBTA Board of Directors, elected officials, regulatory bodies, community groups, and the media on issues relating to projects and business practices including addressing issues of a potentially sensitive nature.
• Supervises and manages through department Deputy Chiefs, Directors and Deputy Directors, a staff of approximately two hundred twenty-five (225) employees of whom most are members of one of four bargaining units.
• Ensures staff and contractors respond to site emergencies twenty-four (24) hours per day, seven (7) days per week, and coordinates recovery actions with MBTA operations.
• Upholds the rights and interests of the Authority while building and maintaining an effective relationship with employees.

Benefits

• 401k
• health insurance
• dental insurance
• vision insurance
• life insurance
• paid holidays
• tuition reimbursement
• professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree