Chief Nursing Officer, Atrium Health Navicent Baldwin

Atrium Health•Milledgeville, GA

4d•$74 - $118

About The Position

The Chief Nursing Officer I (CNO) is responsible for facilitating leadership, strategic planning, decision-making, and effective execution of nursing functions. The CNO I provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals, and objectives. Assumes strategic leadership responsibility for the assessment, planning, identification of outcomes, implementation, and evaluation of clinically effective and efficient systems of care and service within the continuum of care. Participates in long range planning, goal setting, program development related to nursing functions.The Chief Nursing Officer role is guided by the American Organization of Nurse Leaders (AONL) competencies, American Nurses Association (ANA) Code of Ethics for Nurses with Interpretive Statements, ANA Standards of Nurse Administration and the ANA Social Policy Statement.

Requirements

Current RN license or temporary license as a Registered Nurse in the state in which you work and reside or if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works.
Appropriate professional leadership certification is required within 1 year of eligibility for professional certification exam.
Graduate from an accredited School of Nursing required; MSN required within 3 months of hire. If undergraduate degree is BSN a Master's Degree from a health-related program or MBA is acceptable. Must have MSN if undergraduate degree is not BSN.
5 years of related progressive nursing management/leadership experience required.
I. Communication and Relationship Building
EFFECTIVE COMMUNICATION
Make oral presentations to diverse audiences on:
Nursing
Health care topics
Organizational issues
Produce written materials for diverse audiences on:
Nursing
Health care topics
Organizational issues
Facilitate group discussions
Demonstrate skill in interpersonal communication
RELATIONSHIP MANAGEMENT
Build collaborative relationships
Exhibit effective conflict resolution skills
Create a trusting environment by:
Following through on promises and concerns
Establishing mechanisms to follow-up on commitments
Balancing the concerns of individuals with organizational goals and objectives
Engaging staff and others in decision-making
Communicating in a way as to maintain credibility and relationships
INFLUENCING BEHAVIORS
Assert views in non-threatening, non-judgmental ways
Create a shared vision
Facilitate consensus building
Inspire desired behaviors and manage undesired behaviors
Achieve outcomes through engagement of stakeholders
Promote decisions that are patient-centered
Apply situational leadership skills
DIVERSITY
Establish an environment that values diversity (e.g. age, gender, race, religion, ethnicity, sexual orientation, culture)
Establish cultural competency in the workforce
Incorporate cultural beliefs into care delivery
Provide an environment conducive to opinion sharing, exploration of ideas and achievement of outcomes
COMMUNITY INVOLVEMENT
Represent the organization to non-health care constituents within the community
Serve as a resource to community and business leaders regarding nursing and health care
Represent the community perspective in the decision-making process within the organization/system
Represent nursing to the media
Serve on community-based boards, advisory groups, and task forces
MEDICAL/STAFF RELATIONSHIPS
Build credibility with physicians as a champion for patient care, quality and the professional practice of nursing
Confront and address inappropriate or disruptive behavior towards patients and staff
Represent nursing at medical executive committee and other department/medical staff committees
Collaborate with medical staff leaders and other disciplines in determining needed patient care service lines
Collaborate with physicians and other disciplines to develop patient care protocols, policies and procedures
Collaborate to determine patient care equipment and facility needs
Use medical staff mechanisms to address physician clinical performance issues
Address and model appropriate conflict resolution
Create opportunities for physicians and nurses to engage in professional dialogue
ACADEMIC RELATIONSHIPS
Determine current and future supply and demand for nurses to meet the care delivery needs
Identify educational needs of existing and potential nursing staff
Collaborate with nursing programs to provide required resources
Collaborate with nursing programs in evaluating quality of graduating clinicians and develop mechanisms to enhance this quality
Serve on academic advisory councils
Collaborate in nursing research and translate evidence into practice
Collaborate to investigate care delivery models across the continuum
Create academic partnerships to ensure a qualified workforce for the future
II. Knowledge of the Health Care Environment
CLINICAL PRACTICE KNOWLEDGE
Demonstrate knowledge of current nursing practice and the roles and functions of patient care team members
Communication patient care standards as established by accreditation, regulatory and quality agencies
Ensure compliance with the State Nurse Practice Act, State Board of Nursing regulations, state and federal regulatory agency standards, federal labor standards and policies of the organization
Adhere to professional association standards of nursing practice
Ensure that written organizational clinical policies and procedures are reviewed and updated in accordance with evidence-based practice
Integrate bioethical and legal dimensions into clinical and management decision-making
Ensure protection of human subject rights and safety in clinical research
DELIVERY MODELS / WORK DESIGN
Demonstrate current knowledge of patient care delivery systems across the continuum
Describe various delivery systems and age-appropriate patient care models and the advantages/disadvantages of each
Assess the effectiveness of delivery models
Develop new delivery models
Participate in the design of facilities
HEALTH CARE ECONOMICS AND POLICY
Understand regulation and payment issues that affect an organization's finances
Describe individual organization's payer mix, CMI, and benchmark database
Align care delivery models and staff performance with key safety and economic drivers (e.g., value-based purchasing, bundled payment)
Take action when opportunities exist to adjust operations to respond effectively to environmental changes in economic elements
Use knowledge of federal and state laws and regulations that affect the provision of patient care (e.g., tort reform, malpractice/negligence, reimbursement)
Participate in legislative process on health care issues through such mechanisms as membership in professional organization and personal contact with officials
Educate patient care team members on the legislative process, the regulatory process and methods for influencing both
Interpret impact of legislation at the state and federal level on nursing and health care organizations
GOVERNANCE
Use knowledge of the role of the governing body of the organization in the following areas:
Fiduciary responsibilities
Credentialing
Performance management
Represent patient care issues to the governing body
Participate in strategic planning and quality initiatives with the governing body
Interact with and educate the organization's board members regarding health care and the value of nursing care
Represent nursing at the organizations' board meetings
Represent other disciplines that the organization's board meetings
EVIDENCE-BASED PRACTICE/OUTCOME MEASUREMENT AND RESEARCH
Use data and other sources of evidence to inform decision making
Use evidence for establishment of standards, practices, and patient care models in the organization
Design feedback mechanisms by which to adapt practice based upon outcomes from current processes
Design and interpret outcome measures
Disseminate research findings to patient care team members
Allocate nursing resources based on measurement of patient acuity/care needed
Monitor and address nurse sensitive outcomes and satisfaction indicators
PATIENT SAFETY
Support the development of an organization-wide patient safety program
PERFORMANCE IMPROVEMENTS/ METRICS
Articulate the organization's performance improvement program and goals
Use evidence-based metrics to align patient outcomes with the organization's goals and objectives
Apply high reliability concepts for the organization
Establish quality metrics by
Identifying the problem/ process
Measuring success at improving specific areas of patient care
Analyzing the root causes or variation from quality standards
Improving the process with the evidence
Controlling solutions and sustaining success
RISK MANAGEMENT
Identify areas of risk/liability
Facilitate staff education on risk management and compliance issues
Develop systems that result in prompt reporting of potential liability by staff at all levels
Identify early warning predictability indications for errors
Correct areas of potential liability
Ensure compliance by staff with all required standards
III. Leadership
FOUNDATIONAL THINKING SKILLS
Address ideas, beliefs, or viewpoints that should be given serious consideration
Recognize one's own method of decision making and role of beliefs, values, and inferences
Apply critical analysis to organizational issues after a review of the evidence
Maintain curiosity and an eagerness to explore new knowledge and ideas
Promote nursing leadership as both a science and an art
Demonstrate reflective practice and an understanding that all leadership begins from within
Provide visionary thinking on issues that impact the health care organization
PERSONAL JOURNEY DISCIPLINES
Learn from setbacks and failures as well as successes
SYSTEMS THINKING
Use knowledge of classic and contemporary systems thinking in problem solving and decision making
Provide visionary thinking on issues that impact the healthcare organization
Recognize the contribution of mental models on behavior
Promote systems thinking as an expectation of leaders and staff
Consider the impact of nursing decisions on the healthcare organization as a whole
Use resources from other paradigms
SUCCESSION PLANNING
Develop a leadership succession plan
Promote nursing leadership as a desirable specialty
Mentor current and future nurse leaders
Establish mechanisms that provide for early identification and mentoring of staff with leadership potential
Develop a workforce analysis plan and implement strategies to ensure an adequate and qualified workforce
CHANGE MANAGEMENT
Adapt leadership style to situation needs
Use change theory to implement change
Serve as a change leader
IV. Professionalism
PERSONAL AND PROFESSIONAL ACCOUNTABILITY
Hold self and others accountable for mutual professional expectations and outcomes
Contribute to the advancement of the profession
Participate in and contribute to professional organizations
Demonstrate and promote leader and staff participation in professional organizations
Promote leader and staff participation in lifelong learning and educational achievement
Achieve and maintain professional certification for self
Promote professional certification for staff
Role model standards of professional practice (clinical, education, and leadership) for colleagues and constituents
FOUNDATIONAL THINKING SKILLS
Coach others in developing their career plans
Seek input and mentorship from others in career planning and development
Develop a personal and professional career plan and measure progress
Solicit feedback about personal strengths and weaknesses
Act on feedback about personal strengths and weaknesses
ETHICS
Uphold ethical principles and corporate compliance standards
Hold self and staff accountable to comply with ethical standards of practice
Discuss, resolve, and learn from ethical dilemmas
ADVOCACY
Promote clinical perspective in organizational decisions
Involve nurses and other staff in decisions that affect their practice
Represent the perspective of patients and families
Advocate for optimal health care in the community
V. Business Skills
FINANCIAL MANAGEMENT
Develop and manage an annual operating budget and long-term capital expenditure plan
Use business models for health care organizations and apply fundamental concepts of economics
Interpret financial statements
Manage financial resources
Ensure the use of accurate charging mechanisms
Educate patient care team members on financial implications of patient care decisions
Participate in the negotiation and monitoring of contract compliance (e.g., physicians, service providers)
HUMAN RESOURCE MANAGEMENT
Ensure development of educational programs to foster workforce competencies and development goals
Participate in workforce planning and employment decisions
Use corrective discipline to mitigate workplace behavior problems
Evaluate the results of employee satisfaction/quality of work environment surveys
Support reward and recognition programs to enhance performance
Formulate programs to enhance work-life balance
Interpret and ensure compliance with legal and regulatory guidelines
Provide education regarding components of collective bargaining
Promote healthful work environments
Address sexual harassment, workplace violence, verbal and physical abuse
Implement ergonomically sound work environments to prevent worker injury and fatigue
Develop and implement emergency preparedness plans
Analyze market data in relation to supply and demand
Contribute to the development of compensation programs
Develop and evaluate recruitment onboarding, and retention strategies
Develop and implement an outcome-based performance management program
Develop and implement programs to reeducate the workforce for new roles
STRATEGIC MANAGEMENT
Create the operational objectives, goals and specific strategies required to achieve the strategic outcome
Conduct SWOT and Gap analyses
Defend the business case for nursing
Utilize the balanced scoreboard analysis to manage change
Evaluate achievement of operational objectives and goals
Identify marketing opportunities
Develop marketing strategies in collaboration with marking experts
Promote the image of nursing and the organization through effective media relations
INFORMATION MANAGEMENT AND TECHNOLOGY
Use technology to support improvement of clinical and financial performance
Collaborate to prioritize for the establishment of information technology resources
Participate in evaluation of enabling technology in practice settings
Use data management systems for decision making
Identify technological trends, issues, and new developments as they apply to patient care
Demonstrate skills in assessing data integrity and quality
Provide leadership for adoption and implementation of information systems

Nice To Haves

Doctoral Degree DNP/PhD preferred

Responsibilities

Quality of Practice: The CNO I systematically enhances the quality and effectiveness of nursing practice, nursing services administration and the delivery of services. The CNO I leads initiatives related to nursing and model of care, nurse engagement, improvement of quality outcomes in collaboration with senior leaders and other key stakeholders. The CNO I assures special emphasis on patient experience, the nurse patient relationship and performance accountability
Education: The CNO I attains knowledge and competency that reflects current nursing practice. This includes engaging in self-assessment, providing development opportunities, and serving as a resource for Directors, Managers, and teammates.
Professional Practice Evaluation: The CNO I evaluates one's own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations. The CNO I promotes a positive practice environment by promoting ANCC Magnet standards and principles.
Collegiality: The CNO I interacts with and contributes to the professional development of peers and school personnel as colleagues. The CNO I leads and mentors a multidisciplinary work force which provides clinically competent efficient and compassionate care and services in an everchanging work environment.
Collaboration: The CNO I collaborates with all levels of nursing staff, interdisciplinary teams, executive leaders, and other stakeholders. The CNO I participates and collaborates with Senior Leadership in policy development and planning as well as policy formulation and decision-making involving staff such as shared governance.
Ethics: The CNO I integrates ethical provisions in all areas of practice. The CNO I assures compliance with regulatory and professional standards as well as integrity in business practices.
Research: The CNO I integrates research findings into practice. Assures the development and implementation of an effective, ongoing program to measure, assess and improve the quality of care, treatment and services delivered based on research and evidence-based findings.
Resource Utilization: The CNO I considers factors related to safety, effectiveness, cost, and impact on practice in the planning and delivery of nursing services. The CNO I is accountable for the planning, development, and implementation of an approved operational and capital budget for the nursing division and other areas of responsibility in alignment with institutional goals. The CNO I ensures that procedures and controls are employed by each department and analyzes, develops, and monitors corrective action plans to meet established fiscal goals.
Leadership: The CNO I provides leadership in the Professional practice and the profession and is responsible for the selection, development of the managers/directors. Reviews and evaluates the performance of managers/directors and provides current leadership guidance to improve their effectiveness, efficiency, and growth.
Advocacy: The CNO I advocates for the protections and rights of individuals, families, communities, populations, healthcare providers, nursing and other professions especially related to health and safety. The nurse administrator will foster a non-discriminatory inclusive leadership environment at Atrium Health and demonstrate respect for diversity in all interactions.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program