Chief Nursing Officer (CNO)

Lifepoint Health • Madison, WI

4h

About The Position

Your experience matters
UW Health is proud to serve communities across Illinois and Wisconsin, helping patients and their families live their healthiest, most fulfilled lives. Everything we do starts with a simple question: What matters most to our patients and their families? Our mission, vision, and values are the answer. Advancing health without compromise through service, scholarship, science, and social responsibility.
How you’ll contribute
Directs and coordinates functions and activities of nursing department and assigned clinical operation departments. Consults with and advises Chief Executive Officer on the general operation of the hospital. Develops nursing and clinical department’s goals, objectives, and standards of performance, policies and procedures. Organizes nursing and clinical departments according to administrative and nursing service guidelines; ensures compliance with legal, organizational, and medical staff standards. Has authority and responsibility for establishing, directing, and implementing the Standards of Nursing Practice and the clinical operations and financial matters related to all nursing and clinical care areas and functions.
A Chief Nursing Officer (CNO) who excels in this role:
Provides professional working conditions for employees.
Ensures the nursing department staff performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Assists with development of the budget for the nursing department in collaboration with the CEO and Controller. Manages costs associated with personnel, equipment and supplies.
Responsible for staffing plans, management of nursing hours per patient day, and quality of work of nursing staff.
Assures compliance with nursing scope of practice and HIPAA.
Enforces compliance of the nursing department with education/in-service requirements/orientation and competencies.
Leads monthly staff meetings and communicates information to/from management and leadership.
Promotes rehabilitation nursing philosophy and practice; encourages staff development, including acquisition of CRRN for qualified registered nurses.
Assists to review and evaluate risk and quality indicators, patient satisfaction results, and outcomes in order to continually improve performance and outcomes; communicates this information to the nursing department.
Performs management activities including interviewing, hiring, evaluating, counseling, and performance evaluations of staff in the nursing department.
Assures occurrence of appropriate documentation, including documentation of medical necessity, by staff in medical records; monitors completion and revisions to the Interdisciplinary Care Plan.
Assures education and training is provided to nursing staff on Quality Indicators (QI); assures timely and accurate QI assessments and scoring is performed.
Assures nursing attendance and participation in team conferences.
Ensures that patient charges are accurate and entered on a timely basis.
Other duties as assigned
Company Specific:
Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
Completes annual health, safety, and education requirements. Maintains professional growth and development.
Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
Reports to work on time as scheduled; adheres to policies regarding notification of absence.
Attends all mandatory in-services and staff meetings.
Represents the organization in a positive and professional manner.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
Maintains current licensure/certification for position, if applicable.
Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
Compliance: Conducts job responsibilities in accordance with standards set forth in Kindred’s Code of Conduct, Kindred policy and procedures, applicable federal and state laws, and applicable standards.

Requirements

• Applicants should have a current state RN license and possess a bachelor’s degree from an accredited nursing school.
• Masters degree preferred and/or BSN with plan to complete a master’s degree program in healthcare administration, business administration, or clinical specialty
• Current unrestricted Registered Nurse licensure.
• Minimum of five years’ experience in healthcare administration/management with a minimum of two years’ experience at a senior nursing management level preferred.
• Minimum of five years’ experience in hospital management in an inpatient, acute care environment.
• Excellent oral and written communication and interpersonal skills.
• Active BLS
• Able to communicate effectively in English, both verbally and in writing.
• Basic computer knowledge.
• Ability to maintain control and respond calmly and positively during crisis situations (i.e., Code Blue).

Nice To Haves

• Current CRRN or obtained within 2 years preferred
• Additional languages preferred.

Responsibilities

• Directs and coordinates functions and activities of nursing department and assigned clinical operation departments.
• Consults with and advises Chief Executive Officer on the general operation of the hospital.
• Develops nursing and clinical department’s goals, objectives, and standards of performance, policies and procedures.
• Organizes nursing and clinical departments according to administrative and nursing service guidelines; ensures compliance with legal, organizational, and medical staff standards.
• Has authority and responsibility for establishing, directing, and implementing the Standards of Nursing Practice and the clinical operations and financial matters related to all nursing and clinical care areas and functions.
• Provides professional working conditions for employees.
• Ensures the nursing department staff performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
• Assists with development of the budget for the nursing department in collaboration with the CEO and Controller. Manages costs associated with personnel, equipment and supplies.
• Responsible for staffing plans, management of nursing hours per patient day, and quality of work of nursing staff.
• Assures compliance with nursing scope of practice and HIPAA.
• Enforces compliance of the nursing department with education/in-service requirements/orientation and competencies.
• Leads monthly staff meetings and communicates information to/from management and leadership.
• Promotes rehabilitation nursing philosophy and practice; encourages staff development, including acquisition of CRRN for qualified registered nurses.
• Assists to review and evaluate risk and quality indicators, patient satisfaction results, and outcomes in order to continually improve performance and outcomes; communicates this information to the nursing department.
• Performs management activities including interviewing, hiring, evaluating, counseling, and performance evaluations of staff in the nursing department.
• Assures occurrence of appropriate documentation, including documentation of medical necessity, by staff in medical records; monitors completion and revisions to the Interdisciplinary Care Plan.
• Assures education and training is provided to nursing staff on Quality Indicators (QI); assures timely and accurate QI assessments and scoring is performed.
• Assures nursing attendance and participation in team conferences.
• Ensures that patient charges are accurate and entered on a timely basis.
• Other duties as assigned
• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
• Completes annual health, safety, and education requirements. Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Maintains current licensure/certification for position, if applicable.
• Consistently demonstrates Guest Relation’s skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
• Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
• Conducts job responsibilities in accordance with standards set forth in Kindred’s Code of Conduct, Kindred policy and procedures, applicable federal and state laws, and applicable standards.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive