Chief Medical Officer (CMO)

Heartland Community Health Clinic-posted 6 days ago
$240,000 - $340,000/Yr
Full-time • Director
Peoria, IL
101-250 employees
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The Chief Medical Officer (CMO) provides overall administrative and operational management of clinical services, in accordance with the Heartland Health Services (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.

  • Serves as an ex-officio member of the Quality Assurance/Utilization Review and Academic Education Committees and other committees as assigned.
  • Reports to the Board of Directors regarding quality improvement/assurance programs; patient satisfaction; clinical performance measures; and clinician productivity, satisfaction, and credentialing.
  • Develops, coordinates, promulgates, and enforces medical policies and procedures.
  • Educates clinical staff on rationale and need for adherence to medical policies and procedures.
  • Coordinates the implementation of quality improvement and infection control programs designed to improve the quality of patient care and protect the health and safety of patients and employees in consultation with the Vice President of Quality and Compliance.
  • Oversees the medical records program and ensures it is within legal and accreditation guidelines in consultation with the Vice President of Quality and Compliance.
  • Establishes case management and utilization review criteria.
  • Establishes, implements, and monitors the performance (including annual formal reviews) of physicians, mid-levels, and medical staff.
  • Sets goals for all clinicians and evaluates quarterly.
  • Creates realistic clinician productivity numbers and continues to analyze and implement changes as needed.
  • Assesses and recommends appropriate use of new technology in the treatment of patients.
  • Assists Chief Executive Officer (CEO) in the oversight of the health center, including the budget process for clinical issues.
  • Leads the recruiting and hiring process for clinicians.
  • Participates in the Clinical Directors Network and the Illinois Primary Health Care Association and other local, regional, and state networks and organizations that support and enhance HHS clinical services.
  • Maintains relationship with local medical society, the faculty of the University of Illinois College of Medicine at Peoria and other local healthcare organizations.
  • Exercises diligence in keeping expenses of health center to a minimum, helping with the preparation of the operating and capital budgets.
  • Coordinates medical services with members of the health team to provide the highest quality and most efficient delivery of medicine.
  • Leads, monitors, and reports on certification and accreditation programs in consultation with leadership from direct and indirect clinical services support.
  • Works creatively with other health care professionals from a variety of disciplines to achieve maximal program effectiveness and patient benefit.
  • Identifies new services and specialty needs for patient comprehensive care.
  • Develops and follows HHS clinician recruitment and retention policy in consultation with HHS leadership and Board of Directors.
  • Provides high-quality professional medical services to HHS patients, utilizing HHS’s Electronic medical records system.
  • Complies in full with HHS’s Infection and Exposure Control Plan.
  • Maintains unrestricted license to practice in the State of Illinois.
  • Maintains Current DEA and DPS registration to write prescriptions also required.
  • Maintains current credentialing in all insurance plans.
  • Reviews managed care and other contracts when needed.
  • Coordinates the credentialing and privileging of the clinical staff.
  • Maintains current CPR certification.
  • Maintains requires continuing education, as needed.
  • Maintains full, current, and timely electronic medical records of patients, including reports of all examinations, procedures, and other services performed by physician and other support staff.
  • Attends trainings, meetings, in-services, seminars, and conferences as required.
  • Maintains professional affiliations, enhances professional development, and serves on any external committee to keep current in the latest health care trends and issues.
  • Provides day-to-day leadership and management reflecting the adopted mission and core values of HHS.
  • Interviews, hires, and supervises permanent and temporary clinicians, in conjunction with the Human Resources Department.
  • Educates and trains staff, in consultation with the Vice President of Quality and Compliance, on quality improvement activities related to clinic organizational objectives, compliance, and individual job functions; i.e., OSHA, HIPAA, etc.
  • Ensures clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality.
  • Is involved in HHS’s continuous quality improvement efforts designed to improve patient outcomes.
  • Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
  • Maintains and assures confidentiality of patient information in accordance with HHS’s policies.
  • Reports building/equipment problems through the appropriate channels.
  • Utilizes and maintains HHS laptop computer and cell phone to conduct clinical business during standard and non-standard hours as needed.
  • Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice.
  • Attends all staff meetings, department meetings, in-services, seminars, and any other meetings as required.
  • Doctor of Medicine or Doctor of Osteopathy Degree from a school accredited by ACMGE.
  • Three to five years supervisory experience in management of a group practice or Federally Qualified Health Center and ten years practice experience.
  • Licensed to practice in the State of Illinois.
  • Skills in communicating effectively with patients and their families.
  • Ability to establish and maintain effective professional relationships with fellow healthcare clinicians.
  • Excellent interpersonal and written communications skills required.
  • Ability to maintain appropriate clinical privileges required.
  • FTCA coverage or private professional malpractice insurance obtainable.
  • Ability to travel to all locations and to meetings outside the service area; flexible hours required.
  • PTO Accrual (25 days per year)
  • 10 Paid holidays off per year
  • 401K Match
  • CME Time and Funds
  • Health Benefits Start Day 1 of Employment - (Medical/Dental/Vision/STD/LTD/Life/Pet, etc.
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