Chief Medical Officer/Chief Quality Officer

Houston Methodist • The Woodlands, TX

187d

About The Position

At Houston Methodist, the Chief Quality Officer (CQO) position is responsible for implementing the HM vision and strategy for excellence in clinical quality outcomes, value, and patient safety. The CQO position collaborates with the System CQO and other system physician leadership in quality and patient safety to support the development of the strategy and goals for leading unparalleled quality and patient safety at HM and development of a High Reliability Organization. This position assures that safe and reliable processes are embedded into the delivery of health care and develops a Just Culture which values patient safety, clinical excellence, evidence-based medicine, and continuous learning. The CQO position works in close association with the System CQO and entity Director and/or VP of Quality & Outcomes and collaborates with all disciplines, hospital leadership, and the medical staff to promote identification of organizational vulnerabilities, health care design using human factors and system principles, and learning to understand and prevent adverse events, achieve high reliable processes, and outstanding clinical outcomes. This position is responsible, along with other members of the HM team, to ensure that HM's unique combination of resources is used wisely to fulfill its responsibilities to its community, to enhance its premier position in the marketplace, and to ensure its continuing leadership in medicine.

Requirements

• Doctorate degree in medicine.
• Previous experience as quality executive preferred.
• Experience in academic medicine preferred for entities with academic training programs.
• Current physician license with Board certification in area of specialty preferred.

Nice To Haves

• Extensive knowledge of regulatory and accreditation agency requirements that impact department.
• Knowledge of fundamentals of patient safety and quality improvement.
• Knowledge of organizational strategies and operational objectives.
• Strategic thinker, insightful decision-maker.

Responsibilities

• Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
• Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness.
• Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters.
• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.
• Collaborates with physicians and Hospital Leadership in coordinating quality and safety initiatives.
• Works with the System CQO and entity CQOs of HM including the Physician Organization to integrate quality programs throughout the HM system.
• Supports and enforces behavior standards and procedures for medical staff as it relates to factors that contribute to adverse events and quality of care improvement.
• Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame.
• Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction.
• Attends meetings of the Medical Staff to educate and coordinate the activities of the quality and safety program.
• Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines.
• Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations.
• Oversees a comprehensive quality and patient safety program; directs the development and implementation of evidence-based practice guidelines.
• Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s).
• Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Hospitals
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees