Chief Lending Officer

BLACK HILLS FEDERAL CREDIT UNION-posted about 10 hours ago

Full-time • Executive

Onsite • Rapid City, SD

251-500 employees

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At Black Hills Federal Credit Union, we live by one powerful mission: We Improve Lives. Rooted in the credit union philosophy of people helping people, we’re not just a financial institution—we’re a movement for fairness, inclusion, and financial well-being. What You’ll Do: Drive strategy and operations for Consumer, Business, Mortgage, Collections, and Indirect Lending. Lead and inspire high-performing teams with fairness and consistency. Ensure compliance with federal and state regulations. Champion process improvements and cutting-edge delivery systems. Collaborate with executive leadership to achieve strategic goals Why BHFCU? Competitive salary and benefits package. Professional development opportunities. A mission-driven workplace where your impact matters. It's more than a job, it's a chance to improve lives! Ready to make a difference? Apply today and help us shape the future of lending at BHFCU! General Purpose: Responsible for overall strategy, administration, and operation of the Consumer, Business, and Mortgage Lending Departments, Collections Department, and Indirect Lending/Underwriting Department.

Direct daily lending operations throughout BHFCU. May delegate portion of responsibilities, when necessary, but may not delegate overall responsibility for results or any portion of accountability. Implement and execute all President/CEO approved decisions.
Support and promote the annual Strategic Plan, which complements the Credit Union's mission statement, and oversee budgets associated with areas of responsibility to accomplish objectives. Maintain control over departmental expenditures versus budget.
Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the Lending function. Ensure policies and procedures are in compliance with applicable federal and state regulations.
Assist President/CEO with respect to recommendations for hires, terminations, promotions, transfers, performance appraisals, training and development, and inter pretation of credit union rules and policies for department personnel. Conduct all personnel functions in ac cordance with applicable statutes (e.g., EEO, OSHA, Fair Labor, etc.).
Maintain organizational structure established by the President/CEO. Organize staff personnel into effective, efficient work groups. Ensure that direct reports are granted proper authority and responsibility to carry out assigned functions. Review work systems to reduce duplication of effort and unnecessary work.
Responsible for managing and directing people and/or resources with fairness and consistency to meet departmental goals. Promote teamwork and encourage process improvement, while creating a positive work environment where employees feel recognized and valued. Responsible for evaluating employees, determining talents and development opportunities, and working with employees to improve performance, enhance skills, or create loyalty to the credit union. Conduct timely employee performance appraisals and coaching, and effectively resolve employee issues and performance concerns.
Assist in the establishment, maintenance, and monitoring of inter nal controls, as well as policies and procedures for the Lending teams. Read, interpret, review, and comply with all federal and state legislation pertaining to operations.
Assist in the development, production, and maintenance of credit union's products, services, and leading edge delivery systems. Develop methods and procedures to improve the effectiveness and efficiency of the respective delivery systems.
Attend Board and appropriate Committee meetings and report in areas of responsibility as requested by the President.
Develop methods and procedures to improve effectiveness and efficiency of delivery systems and response to members’ and employees' needs.
Assure the development of individual and department plans and budgets that are consistent with the strategic plan and overall budget. Maintain control over departmental expenditures versus budget.
Work closely with other department management personnel to ensure the overall operation of the credit union runs smoothly.
Promote and maintain a positive image of the Credit Union.
Perform specific and delegated duties as assigned by the President.

Knowledge of credit union lending, and leading edge delivery systems.
Knowledge of the fundamentals of the financial industry, including an understanding of the Federal Reserve System; the check clearing process; and the legal theory of negotiable instruments.
An understanding of basic data processing system concepts, including an understanding or a conceptual grasp of systems, hardware, and EFT technology.
Knowledgeable in personnel administration with an under standing of wage and salary administration, performance evalua ation, performance coaching, and training.
Thorough knowledge of laws and regulations affecting organization's products and services.
Working knowledge of organization's policies/procedures and Credit Union's service philosophy.
An understanding of planning. Should understand the basic mechanics and have a realistic working understanding of a management by objectives system.
BHFCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
Vision: A sighted person to read and interpret financial and legal data.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members, and vendors.
Manual Dexterity: Ability to perform necessary computer related input.
Physical Mobility: Ability to travel on credit union's behalf, travel to other offices, and the ability to work flexible hours.
The ability to handle multiple, conflicting deadlines.
The ability to delegate work assignments, give authority to work independently, and monitor delegated activities to ensure completion in a timely manner.
Ability to understand and follow complex written and verbal instructions.
Ability to express oneself, clearly and concisely, both verbally and in writing.
Ability to prepare and maintain confidential records and reports.
Ability to exercise strong judgment in analyzing, appraising, evaluating, and solving problems of a difficult procedural, organizational, or administrative nature.
Ability to analyze statistics and financial data.
Ability to generate and analyze research data. Working knowledge of appropriate analysis techniques.
Ability to comprehend complex functions and procedures and to be able to disseminate that knowledge in a clear and understandable format to others.
Job requires a four year college level of language, math, and reasoning skills. Eight to ten years’ experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.

Competitive salary and benefits package.
Professional development opportunities.

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