Chief Information Officer

Transdev•Lombard, IL

2d•$290,000 - $325,000•Onsite

About The Position

Chief Information Officer (CIO) Transdev U.S. Location: Lombard (near Chicago), IL (on-site) Transdev is the largest private provider of transportation services in the United States, operating over 350 locations and supporting more than 32,000 employees who keep communities moving safely and reliably every day. Transdev’s Purpose is to empower the freedom to move every day through safe, reliable, and innovative mobility solutions that serve the common good. As we continue to modernize our operations and accelerate digital transformation, we are seeking a strategic and operationally minded Chief Information Officer (CIO) to lead all aspects of Information Technology for Transdev U.S. The CIO will serve as a key member of the U.S. Executive Committee and a critical business partner to our CEO, operational leaders, and the global Transdev Group IT organization. This executive will shape Transdev’s U.S. technology vision while ensuring flawless day-to-day delivery across our highly distributed, mission-critical transportation network. Role Overview The CIO is responsible for defining and executing a forward-looking digital and technology strategy that enables safe, reliable, cost-effective transportation operations. This leader oversees all aspects of IT—including enterprise applications, cybersecurity, data & analytics, field operations support, infrastructure, project management, vendor partnerships, and innovation—while ensuring disciplined execution and high service levels across 300+ operating locations. This role requires a hands-on, pragmatic executive who can operate at both the strategic and tactical levels: shaping long-term digital transformation while ensuring immediate operational continuity and performance.

Requirements

Proven executive-level IT leadership experience in a large, distributed, operationally intensive enterprise (transportation, logistics, utilities, field services, industrial services, etc.).
Demonstrated success leading technology modernization, enterprise system transformation, and data & analytics advancement.
Experience with mission-critical operations, 24/7 service environments, and strong IT service delivery disciplines.
Track record of building and developing strong, collaborative teams.
Strong financial acumen, vendor management capability, and ability to operate in a complex matrixed organization.

Nice To Haves

Experience working within a global corporate structure and balancing local and global group IT requirements.
Prior exposure to public-sector clients, regulated environments, or mobility/transportation technologies.
Experience modernizing legacy systems and leading cloud migration or similar modernization programs.
Strategic thinker with a strong execution orientation.
Highly collaborative business partner; listens, communicates, and influences effectively.
Operationally minded, hands-on, and grounded in service delivery excellence.
Strong change leader with the ability to drive adoption across diverse teams.
Demonstrated integrity, humility, and commitment to Transdev’s purpose of “empowering the freedom to move every day.”

Responsibilities

Strategic Leadership & Vision Develop and execute the U.S. IT strategy aligned with business priorities, customer expectations, and Transdev Group technology standards.
Lead digital transformation initiatives that improve safety, operational efficiency, cost management, customer experience, and data-driven decision making.
Serve as a trusted advisor to the Executive Committee and other senior leaders on technology trends, innovation, and enterprise modernization.
Operational Excellence Ensure high availability and reliability of technology across a distributed footprint of ~300 locations relying on stable, resilient systems.
Oversee IT service delivery and field support, ensuring responsive, customer-focused performance that supports 24/7 operations.
Strengthen governance, standardization, and process discipline across all IT functions.
Enterprise Systems & Data Leadership Oversee key enterprise platforms including safety, maintenance, scheduling, payroll & HR systems, financial applications, and customer interfaces.
Lead the modernization of legacy systems and drive simplification across the application landscape.
Expand the use of data and analytics to support operational performance, safety, workforce planning, and customer reporting.
Cybersecurity & Compliance Strengthen cybersecurity posture, risk management, and business continuity planning for a large, complex, and highly distributed environment.
Ensure compliance with regulatory requirements including DOT, FTA, SOC, and Group-level IT standards.
People Leadership & Change Management Build, mentor, and retain a high-performing IT organization that partners effectively with Operations and Corporate teams.
Drive change management efforts that enable adoption of new technologies and support the cultural shift toward more data-driven and digital ways of working.
Foster strong collaboration with global Transdev Group IT teams and participate in worldwide technology initiatives.
Vendor, Budget, & Project Management Lead IT financial planning, cost optimization, and resource allocation for a large enterprise budget.
Manage vendor relationships, contract negotiations, and performance to ensure value delivery.
Oversee the IT project portfolio, ensuring disciplined prioritization, execution, and benefits realization.