Chief Information Officer - Office of the Assessor-Recorder (0931) - (161805)

City and County of San Francisco•San Francisco, CA

About The Position

The 0931 Chief Information Officer provides strategic, innovative, and operational leadership for all technology functions within the Office of the Assessor-Recorder (ASR). This role is responsible for aligning IT initiatives with business goals, overseeing infrastructure and application systems, and ensuring the security, resilience, and modernization of ASR’s technology environment. Essential duties include but are not limited to:

Requirements

Bachelor's Degree in Computer Science, Information Technology or other related field
8 years of experience implementing and managing integrated information systems projects with budgets of $10 million or more, including 3 years supervising IT teams of 10 or more staff
Additional experience may substitute for required education on a year-for-year basis, where one year of experience is equivalent to thirty (30) semester or forty-five (45) quarter units

Nice To Haves

Extensive leadership experience in IT management within a government agency.
Experience in strategic planning and execution of large-scale technology initiatives.
5+ years of supervising IT teams of 10 or more staff.

Responsibilities

Strategic Leadership & Innovation Lead the development and execution of ASR’s three-year IT strategic plan in alignment with business priorities and emerging technologies.
Champion innovation in digital services, infrastructure modernization, and user experience.
Provide executive-level guidance on technology trends, risks, and opportunities.
Technology Governance & Stakeholder Engagement Oversee data governance and lead the prioritization of technology projects in collaboration with internal departments and external partners.
Implement technology projects and improvements ensuring alignment to business priorities.
Ensure all IT initiatives deliver measurable value and support ASR’s mission and operational goals.
IT Operations & Infrastructure Oversight Direct all IT domains, including product management, cloud and network infrastructure, cybersecurity, and end-user support.
Manage complex infrastructure and application projects, ensuring timely delivery and alignment with business needs.
Oversee the implementation of secure, scalable, and resilient systems, including business continuity and disaster recovery protocols.
Performance Management & Service Delivery Establish and monitor IT performance metrics, infrastructure standards, and continuous improvement initiatives.
Lead lifecycle management of IT equipment, including procurement, deployment, and decommissioning.
Ensure high-quality, responsive support through oversight of IT helpdesk operations.
Digital Modernization & Web Services Direct ASR’s website management and digital transformation efforts, ensuring accessibility, usability, and alignment with public service goals.
Security, Compliance & Risk Management Ensure the security and integrity of ASR’s systems and networks.
Coordinate IT audits, investigations, and compliance with local, state, and federal regulations.
Procurement & Vendor Management Plan and manage IT solicitations and contracts in partnership with the Budget and Finance team.
Oversee vendor relationships, service-level agreements, and contractor performance to ensure accountability and value.
Collaboration & Integration Partner with business units to support integrated systems and shared technology platforms.
Facilitate cross-functional collaboration to ensure technology solutions meet evolving business and regulatory requirements.
Budget & Policy Oversight Develop and manage the annual IT budget, ensuring fiscal discipline and compliance with procurement policies.
Establish and enforce IT policies, procedures, and governance frameworks to support operational consistency and accountability.