Chief Information Officer for the Coalition for the Common Good (Remote)

Antioch University-posted about 1 month ago
$150,000 - $180,000/Yr
Full-time • Executive
Remote • Yellow Springs, OH
51-100 employees
Educational Services
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The Coalition Chief Information Officer (CIO) of CCG Services, Inc., is a senior executive role within a new and growing higher education federation known as the Coalition for the Common Good (CCG) - a 501(c)(3) organization founded in 2023 to unite mission-similar universities around three shared aims: 1. Building a more sustainable higher education business model, 2. Creating seamless academic pathways from bachelor's through doctoral levels, and 3. Advancing a cooperative-not competitive-approach to university partnership. To support these goals, the Coalition launched CCG Services, Inc., a shared-services organization that will deliver administrative, technology, and operational support to member universities. As the first senior executive appointed to CCG Services, Inc., the CIO will shape from the ground up the Coalition's technology strategy, architecture, and service delivery model. This inaugural leader will establish the systems, staffing structures, and financial frameworks that enable shared IT services across institutions. As the coalition grows, the CIO will need to continually weigh the pros and cons of standardization against customization. Initially, the CIO will lead a ~20 person "in house" CCG staff that provides technology services in four operational areas: administrative applications, IT infrastructure, project management, and user services. The team is expected to grow as additional schools join the Coalition, an evolution intended to reduce costs while improving performance and service reliability. The CIO will also manage a contracted partnership between Ellucian and Otterbein University. The incumbent will work directly with both parties and the emerging CCG to determine whether some or all of those services should remain part of an ongoing contracted partnership or be brought in house once the contract expires. This is an entrepreneurial and system-building role that requires a leader who can successfully manage complex stakeholder relationships. The CIO must combine vision with execution-designing scalable systems, defining shared service agreements, and leading teams that deliver technology solutions across multiple universities.

  • Co-create and implement the Coalition's multi-institutional IT strategy aligned with CCG's mission, growth goals, and operational model.
  • Develop a roadmap for transitioning to a new model of service, ensuring cost-effective and seamless migration.
  • Build staffing models, budgets, and governance frameworks for the CCG Services, Inc. IT division.
  • Develop and implement IT policies and procedures based on best practices, industry standards, and regulatory requirements on cybersecurity, data governance, data management, network infrastructure, and disaster recovery
  • Serve as the principal advisor to the CCG President and Executive Vice Presidents on all technology matters.
  • Oversee infrastructure, enterprise applications, cybersecurity, and data management across CCG member institutions who opt into shared technology services.
  • Develop and manage service-level agreements (SLAs) and Statements of Work (SOWs) that define the scope, quality, and cost of shared IT services for those members.
  • Develop and implement project management frameworks that ensure alignment between technology initiatives, institutional strategy, and operational efficiency.
  • Implement best practices on IT quality control and service delivery to meet member institutions' expectations, anticipate their challenges, and support each of their organizational goals and needs.
  • Establish technology fee structures and performance metrics for current and future CCG members.
  • Ensure systems and platforms meet performance, uptime, and scalability needs.
  • Work with key departments in member organizations (e.g., academic technology, instructional design, institutional research) to ensure technology solutions are responsive to academic and operational priorities.
  • Support an ethos of change management that utilizes, introduces, and integrates new tools, practices, and systems.
  • Foster a culture of collaboration, innovation, and continuous improvement among IT professionals serving multiple institutions.
  • Introduce technology solutions that enhance administrative efficiency, teaching, student experience, and institutional collaboration.
  • Propose ethical and responsible ways for member institutions to use AI technologies to efficiencies, and student learning.
  • Develop and manage IT budgets and contracts across shared IT service functions.
  • Optimize technology investments to achieve economies of scale.
  • Ensure transparent financial reporting and accountability to member institutions.
  • Adhere to relevant legal, regulatory, compliance, and internal requirements to ensure the security, integrity, and proper use of information technology systems and sensitive data.
  • Effectively supervise, guide, and develop the IT staff and build an efficient and high performing team.
  • Proactively identify potential threats like cyberattacks, data breaches, and system failures, and create a contingency plan to minimize negative impacts.
  • Ensure a comprehensive inventory of IT assets, including applications and systems, is maintained and aligned with the CCG's goals to optimize performance and reduce risk.
  • Manage cybersecurity control for vendors and conduct thorough vetting before contracts are signed. Implement risk controls and training for users.
  • Lead incident response and recovery efforts in the event of a security breach to minimize disruption.
  • Advise the Executive Team and keep them apprised of potential risks.
  • Perform other duties as assigned.
  • Bachelor's degree in Information Technology or related field.
  • Ten years of experience in IT leadership positions.
  • Proven leadership in IT strategy and operations at one or more universities or nonprofit organizations; able to manage complex stakeholder relationships.
  • Experience writing and enforcing SLAs, managing vendors, managing third-party contracts, and leading technology transitions, including onboarding new tools and migrating between systems.
  • Demonstrated ability to design and scale systems that serve multiple entities or campuses. Ability to find balance between standardization and customization.
  • Track record for building and retaining IT teams that are technically competent, client oriented, and dedicated to delivering timely results.
  • Visionary mindset paired with disciplined execution; ability to work within ambiguity while building structure.
  • Commitment to the mission and values of the Coalition for the Common Good -innovation, cooperation, and public purpose.
  • Master's degree in Information Technology or related field.
  • Experience managing Ellucian services and contracts.
  • Executive administrative leadership experience in higher education at a private college or university.
  • Experience in an organization with multi-state/office locations and shared services.
  • Demonstrated ability to effect innovative solutions to management and operational issues.
  • Experience working in an organization with a remote, geographically dispersed workforce.
  • Experience with an entrepreneurial start up organization.
  • Voluntary Health, dental and vision plan and flexible spending account options
  • Employer retirement plan contribution of 6%
  • Voluntary salary deduction to a pre-tax or post-tax retirement account
  • Employer paid life insurance and short term disability
  • Voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans
  • Vacation accrues monthly (3 weeks from 0 - 5 years; 4 weeks after 6 years; carry-over allowed up to 3.75 days 0 - 5 years; up to 5 days, after 6 years and up)
  • 12 days per year sick leave (carry-over up to 65 days)
  • 15 paid holidays
  • Tuition remission for employees and dependents at Antioch University campuses
  • Employee paid options with AFLAC, LegalShield, and Liberty Mutual
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