Chief Information Officer (CIO)

State of Washington•Olympia, WA

45d

About The Position

We make Imagination happen. Not often does an opportunity come around where every single day at work you get to inspire dreams, have fun and do good. But that's exactly what we're all about. For more than 40 years, we've been enriching the imaginations of Washingtonians by helping them imagine all the possibilities of what they could do if they won. We've also been giving back to the state in more ways than you may realize. From the student who receives a college grant, to the convenience store owner supporting their family, to the fans who cheer for their favorite team at the state's premier stadium and exhibition center; we've given billions to players and beneficiaries across the state over the years. When it comes right down to it, we don't just sell amazing games that give people a chance to dream, we also do good. Because doing good is good to do. Be a part of the fun by joining Washington's Lottery. Bring your vision, leadership, and technical expertise to one of the most dynamic IT environments in state government. In this role, you will lead the technology systems and talented team that power our games, support our retail network, and help generate vital funding for Washington communities. This unique role offers a rare blend of creativity and innovation typically associated with the private sector, paired with the mission-driven focus and work-life balance that comes with public service. As the Director of Information Services (CIO), you'll oversee all aspects of information technology and shape the agency's technology strategy. From strategy and cybersecurity to infrastructure, applications, and data management; you'll guide the teams responsible for the systems that connect hundreds of retailers and millions of players across the state, ensuring security, reliability, and innovation in every transaction. If you're energized by complex challenges, eager to push technology forward, want to be on a fun and dedicated team, and motivated by the chance to make a real impact, this role offers a platform to do your best work.

Requirements

Experience within the information technology (IT) field, including oversight and supervision of IT professionals and operations.
Technical experience in one or more of the following IT functional areas: application development, architecture, business analysis, customer support, data management, network and telecommunications, policy and planning, project management, quality assurance, security, systems administration, and vendor management.
Demonstrated ability to apply advanced management principles to plan, direct and implement major IT initiatives on time and within budget.
Experience leading complex projects or programs that involve cross-functional teams, strategic planning, resource management, and measurable business outcomes.
Experience managing organizational change, including applying strategic, long-range planning to establish organizational direction and achieve goals. The ability to lead and energize staff through large scale, systemic change to reach a common goal.
Demonstrated strong leadership and administrative skills with ability to motivate, inspire, and direct others.
Demonstrated ability to effectively communicate IT priorities clearly in "user-friendly" terms at all levels of the organization and to all interested parties.
Ability to communicate effectively in both verbal and written formats, with experience engaging executive-level and stakeholders. Clearly present complex ideas, findings, and data in concise and understandable ways both in oral and written formats such as through reports, presentations, and discussions.
Demonstrated ability to manage, coach, mentor, inspire and motivate staff and others to accomplish the administration's mission and goals by providing clear direction and positive interpersonal influence.
Ability to actively contribute to a work environment that embraces diversity and uses diverse perspectives to help achieve organizational goals.

Nice To Haves

Comprehensive knowledge of data processing methods, computer software systems, system design and development, business process analysis, and IT infrastructure management.
Experience providing management and oversight of budgets.
Bachelor's degree in business or computer science or allied field.
Information technology policy- Expert knowledge of state and federal IT and HIPAA regulations, and other pertinent privacy and security rules.
Ability to evaluate technology decisions for equity impact (e.g., algorithmic bias, data privacy risks, automation impacts).
Experience with equitable use of data, ethical AI frameworks, and inclusive system design.

Responsibilities

Collaborating with other senior managers to provide advice, direction, cross-program continuity, and unity of approach on all department programs.
Planning, leading, organizing, and controlling the work performed by Information Services staff.
Providing leadership and training to identify improvement opportunities and encourage innovation.
Managing vendor contracts and relationships with technology vendors and Washington Technology Solutions (WaTech).
Establishing priorities, procedures, controls, divisional structure, objectives, and staff assignments.
Developing and administering the Information Services budget.

Benefits

We support a powerful mission - to offer games of chance with integrity and imagination to maximize contributions to our state.
Work in an organization unlike any other in state government where creativity, ideas, fun, and passion are the order of the day.
Work in an organization that is committed to embedding the values of diversity, equity, and inclusion into all aspects of our work.
Work-Life Balance - We have flexible hours that let you put in a good day's work, while still giving you time for your life outside of this awesome job.
Supported growth and development opportunities.
You will have the opportunity to make important impacts across all parts of the organization.
A modernized workplace that promotes efficiency, utilizes new technology, and encourages collaboration.
Always an awesome time - You'll get to help out at selling events like the Seahawks Playoffs and Seattle Kraken celebrations. And, you'll always have fun when you take part in the big jackpot winner celebrations and game launch events that happen throughout the year.
12 paid holidays per calendar year
14-25 days of paid vacation per calendar year, depending on the length of employment, and one day of sick leave each month.
A great total compensation and benefits package
The opportunity to apply for duties that earn special pay: events ($35 per hour or exchange time)
Some positions may include flexible work schedules, teleworking, and an Infants in the Workplace Program
Tuition Reimbursement Program