Chief Executive Officer, Sutter Delta Medical Center

Sutter Health•Antioch, CA

About The Position

Sutter Health is a leading not-for-profit healthcare system serving more than 3.6 million patients across Northern California. With more than 100 years of history, our 63,000+ employees and 12,000+ physicians are united by a mission to care for our patients first and our people always. Located in Antioch, Sutter Delta Medical Center has served East Contra Costa County for more than 50 years and is nationally recognized for excellence in heart care, COPD, and maternity services. The 141-bed hospital has earned multiple Healthgrades and U.S. News & World Report distinctions. The Chief Executive Officer (CEO), Sutter Delta Medical Center (SDMC), directs and facilitates operations throughout the acute care campus and aligns SDMC’s strategy with Sutter Health’s strategic plans. The CEO ensures integration among medical staff and nursing, clinical, and support services professionals to achieve optimal patient care and internal services excellence. The CEO provides leadership and administrative oversight of operations to ensure compliance with established policies and strategic objectives while supporting the realization of Sutter’s future goals. The CEO assures that high-quality, cost-effective services are provided to the community and exercises appropriate authority and accountability for operations and long-range planning for SDMC and other associated healthcare entities. The CEO maintains effective relationships with employees, medical staff, the SDMC Board, and the community, and promotes positive community engagement. The role serves as the operational liaison among medical staff leadership, SDMC Board members, and SDMC and system leaders. Reporting directly to the Division President, the CEO works collaboratively with the Chief Medical Executive (CME), Chief Nursing Executive (CNE), and other senior SDMC leaders, and serves as a member of the Sutter Division Leadership Team. This position is accountable for oversight of quality of care and cost-effective services and exercises appropriate authority and accountability across all SDMC departments. The CEO also collaborates with Foundation Administrators and division leadership to develop integrated approaches to service area growth and development. The CEO is further responsible for directing patient care efforts through the SDMC senior leadership team, guiding managers and supervisors across acute care and service lines. The position holds overall responsibility for the development and implementation of plans related to SDMC staffing, program development, operational oversight, quality improvement initiatives, and sound fiscal management. The CEO may also have responsibility for outpatient and ambulatory operations, including, but not limited to, clinics, urgent care centers, surgery centers, specialty care services, same-day and walk-in services, clinical service lines, and shared and support services. The CEO sets the tone and establishes processes that foster a culture of leadership, teamwork, innovation, and accountability, while promoting productive collaboration among senior leaders, departments, and all levels of management.

Requirements

Bachelor’s degree in healthcare or related field .
Master’s degree in business , hospital, healthcare administration preferred.
Must have significant experience in healthcare administration at the administrator, assistant/associate administrator, or similar level required.
Experience must demonstrate competence and success in financial operations, new business planning, development, implementation, management, board and physician relations, and management development.
Must have an in-depth working knowledge of healthcare administration, operations, and departments, with a strong emphasis on multi-specialty medical group operations, financial management, strategic planning, physician relations, patient care, quality assessment and improvement, risk management, and human resource management.
Have a solid working knowledge of applicable laws and operating guidelines.
Strong understanding of trends and issues affecting the healthcare industry, including managed care, clinical integration, and quality outcomes.
Working knowledge of legal guidelines and requirements of accrediting bodies.
Must have well-developed and engaging communication skills (written, verbal and presentation/public speaking), including the ability to tailor presentations to a specific audience, and address and interact with large groups.
Demonstrated skills in leadership, conflict identification and resolution, group problem solving and group process, as well as organization and prioritization.
Effective as a team leader and team member, with a bias toward timely and appropriate action.
Possesses a customer service excellence orientation, with emphasis on continuous quality improvement.
Demonstrated effective organizational performance improvement skills, in-depth working knowledge of integrated healthcare organization and administration, agency standards/compliance, and laws applicable to healthcare operations are required.
Ability to balance clinical and financial goals with the health care needs and challenges facing targeted audiences and their related communities.
Strong skills in identifying, planning, and executing appropriate and successful health care business strategies to meet changing organizational and community needs, and regulatory requirements.
Politically savvy and an excellent communicator with a successful track record of leading strategic initiatives and building innovative, high-quality, health care delivery systems in collaboration with professional and community partners.
Well-developed skills in problem-identification, persuasion, and negotiation.
Effective team leader and team member skills, with a bias toward timely and appropriate action.
Demonstrated skills in leadership, conflict identification and resolution, group problem-solving and group process, as well as organization and prioritization.
Exceptional interpersonal skills, with the ability to establish and maintain effective working relationships with foundation management, physician providers, nursing, key departments and individuals at all levels inside and outside of Sutter Health.
Proven ability to explain complex medical/clinical information and concepts in simple terms.
Excellent customer service orientation, with emphasis on continuous quality improvement.

Nice To Haves

Executive-level experience in a multi-facility or matrix-management healthcare system is strongly desired.
Demonstrated track record of delivering excellence in the Triple Aim (access, affordability, and quality).
Strong experience engaging employees, physicians, and community leaders.
Prior demonstrated philanthropy experience is desired.
Experience in healthcare business development and acquisition activities.
Experience developing business and strategic plans for healthcare service lines.
Strong knowledge and experience in understanding operational impacts on finances, costs, and efficiency.
Demonstrated understanding and experience in the use of Lean to drive management and operational processes.
Experience providing leadership to operations teams in an ambulatory setting.