Chief Executive Officer (CEO)

La Pine Community Health Center•La Pine, OR

About The Position

General Statement of Duties The Chief Executive Officer (CEO) is responsible for strategic planning, oversight and operation of a multi-site integrated health care system blending primary care, behavioral health, addictions, oral health, and prevention services. Assures compliance with all Federally Qualified Health Center (FQHC) requirements. Performs professional, administrative, and managerial duties related to planning, directing, organizing, coordinating and controlling the administrative processes necessary to carry out the efficient and economic operation of La Pine Community Health Center (LCHC) and the policies and goals of the governing Board of Directors.

Requirements

Establish and maintain effective and harmonious working relationships with staff, patients, vendors, and the public
Maintain excellent oral and written communication skills and an ability to practice effective professional communication
Thrive and promote group cohesion as a team member in a rapidly changing environment
Follow detailed and written oral instructions
Multi-task and adjust priorities in a fast-paced environment, while maintaining focus and managing disruptions and/or unexpected needs
Accept feedback from a variety of sources and constructively manage any conflicts
Maintain excellent organization skills
Execute and track detail-oriented projects and deadlines
Demonstrate professionalism
Demonstrate good judgement while working independently or as part of a team
Maintain punctual attendance
Maintain general computer and keyboarding skills
FQHC operations relating to staffing, budget and program execution
Political processes relevant to FQHCs at all levels of government
Federal, state and local laws impacting FQHC operations
Various revenue sources available to FQHCs including state and federal sources and grant writing
Budgeting and fiscal oversight
Effective leadership methods and supervisory skills
Facilitation and partnership building
Operation of a personal computer and job-related software applications
English grammar and punctuation
Plan, implement and oversee programs of departmental operations and activities
Lead and work in a team environment under extremely stressful situations
Inspire confidence in patients, staff and the Board of Directors to achieve the goals and objectives of LCHC
Balance conflicting goals and direction with an outcome of positive achievements for the organization
Analyze a variety of financial situations and make recommendations
Coordinate a variety of administrative matters
Interpret laws, and regulations common to FHQC operations
Prepare and present accurate and reliable reports containing findings and recommendations
Quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks
Communicate effectively and establish and maintain working relationships with other employees, the public, elected officials, community leaders, and other interested parties
Five (5) years experience in organizational management or related experience preferably with FQHCs
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
Submit to and pass a drug test
Successfully complete a criminal background check
Maintain HIPAA compliance and follow confidentiality policies to protect organizational information
Foster ethical behavior, cultural sensitivity, and an inclusive environment in accordance with our Standards of Conduct and Respectful Workplace Policies
Work beyond normal working hours, including weekends, if applicable and when required

Nice To Haves

Intermediate or advanced knowledge of Microsoft Office Products: Excel, Outlook, Word, and Power Point
Knowledge of Federally Qualified Health Centers
Prior education or equivalent work experience

Responsibilities

Responsible for implementing strategic, fiscal, administrative and operational policies and goals.
Sets clear goals and expectations for high quality outcomes of care delivery.
Assures compliance with all FQHC rules and regulations, contracts, and practice standards for delivery of integrated Patient-Centered Primary Care (PCPCH) services.
Participates in budget development and monitoring; assures sound financial oversight and performance.
Monitors financial trends and assures appropriate and timely response of trends are implemented.
Seeks resources to support strategic direction.
Coordinates data analysis, dissemination of reports, and evaluation to monitor and report organizational performance assuring quality and cost-effectiveness.
Develops and maintains a high performing management team.
Provides direction to Senior Leadership and Managers to align operational strategies with LCHC’s strategic goals.
Supervises professionals, managers, and specialized staff; includes prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained and follow policies and procedures, maintaining a healthy and safe work environment and making hiring, termination and disciplinary decisions.
Communicates, coordinates, and advises Senior Leadership team to ensure organizational continuity in CEO’s absence.
Provides leadership throughout change processes to facilitate innovation and high quality team and program performance.
Promotes a culture of responsiveness to patient needs and internal accountability of staff.
Establishes and maintains a process for the effective flow of information and input across all levels of the organization.
Ensures submission and accuracy of grants, compliance and timely reports to funders and payers.
Assures compliance with all FTCA (Federal Tort Claims Act) compliance and quality standards and is responsible for the management of any claims.
Works with the LCHC Board of Directors to assure a strong governance structure, strategic planning process and outcomes, and policy oversight.
Facilitates short and long term planning; including identification of community needs, monitoring of health reform trends, and state, regional and federal legislative activities that could impact FQHCs.
Assures adequate infrastructure and organizational systems to successfully achieve goals.
Provides leadership operationally to assure the strategic plan is implemented and produces desired outcomes for integrated, patient-centered, team-based services.
Oversees the organization-wide Quality Improvement process including recommending priorities, setting performance standards, and implementing improvements.
Provides external leadership including forming partnerships and collaborative relationships with funders, and health center advocacy groups.
Represents LCHC to government agencies and the general public.
Actively seeks opportunities to collaborate and communicate with other community health centers and community agencies to achieve LCHC’s mission and goals.
Monitors local, state and federal legislation that may impact LCHC.
Implements and oversees agreements, contracts and collaborative relationships that provide access to required clinical services that are not directly provided by LCHC.
Develops and sustains collaborative working relationships with medical, dental, and social service partners to assure coordination of care.
Responsible to assure the development and dissemination of marketing and public relations tools, and other communication materials.
Represents LCHC in local, regional, and state coalitions, meetings, and activities.
Interfaces with the general public as needed.