This hotel is owned and operated by an independent franchisee, StepStone Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. · Supervise maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A\C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc. · Supervise assigned associates including hiring, termination, discipline, development, and evaluations. · Ensure all projects are completed on time and according to specifications. · Work closely with other departments to ensure coordination of activities. · Coordinate scheduling of work, ordering material, and completing assignments by a specified date. · Develop and maintain an ongoing preventive maintenance program. · Maintain standards of quality guest service. · Achieve budgeted revenues and expenses and maximize profitability related to the guest services department. · Participate in the preparation of the annual hotel budget. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings. · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed