Chief Culture Officer

Heartland Family Service • Omaha, NE

286d

About The Position

At Heartland Family Service, we are committed to building a culture that is trauma-informed; one that creates the psychological and physical safety essential to creating the trusting therapeutic relationships required to help our clients heal and achieve their goals. We know at the core of every trusting relationship is the ability to be vulnerable. And to be vulnerable, our clients and our staff must be empowered, provided with choices whenever possible, and seen as true partners, where their unique life experiences are celebrated to create safety and ensure the best outcomes possible. Trauma-informed care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma-informed care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy people and communities, and like a fast-paced, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you.

Requirements

• Bachelor's degree required; master's degree preferred.
• A clinical background and/or experience in clinical work is also desired.
• A minimum of three years of experience working with diversity teams, cultural competence initiatives, or diversity management.
• Demonstrated ability to lead through others.
• Adequate knowledge and interest in the issues of trauma-informed care, diversity and cultural competence.
• Excellent interpersonal skills and the ability to work effectively both independently and in groups.
• Must be passionate about diversity and inclusion and helping to bring people to new levels of self-awareness.
• Ability to maintain high level of confidentiality.
• Valid Driver's license.

Responsibilities

• Provides leadership for the development, implementation and monitoring of the Culture of Inclusion strategic plan and scorecard as a critical component of the overall strategic planning for the agency.
• Provides leadership for the development, implementation, and support of the agency's governance model, including building the capacity of HFS managers to be servant leaders.
• Serves as a resource and educator to the agency on cultural and linguistic competence, trauma-informed care, affirming care, employee experience, self-care, diversity education, and diversity management.
• Provides facilitation and support for the employee-driven HeartWorks Council and the agency's Employee Resource Groups (ERG's).
• Works with Human Resources staff and hiring managers to ensure we are recruiting a diverse applicant pool that aligns with the needs of our programs.
• Provides team support to process vicarious trauma after these events occur, working closely with Human Resources (HR) and our Employee Assistance Provider (EAP) provider.
• Creates and monitors annual budget for this department, including supervision of the budgets created for each ERG and Trauma-informed Care (TiC) workgroup.
• Manages internal communication regarding all Culture of Inclusion initiatives and opportunities.
• Collaborates with our Community Relations team to create campaigns, events and materials that are inclusive and trauma informed.
• Creates, maintains and shares, as appropriate, a dynamic self-care plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Master's degree