Chief Critical Facilities Manager

M.C. Dean, Inc•Washington, DC

2d•Onsite

About The Position

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. The WHSC Chief Critical Facilities Manager is responsible for the overall operation and management of the White House complex facilities, which encompasses 6 separate prominent historic buildings in downtown Washington, DC. The CFM oversees the critical environment (CE) team and continuous 24/7 site operations. This includes all operational processes to ensure requirements within the scope of work are monitored and achieved. The CFM is responsible for CE team performance of all maintenance activities to include incident response, escalation, and mitigation. The CFM is overall responsible for maintaining a safe and positive workplace environment that promotes staff retention and employee growth.

Requirements

Applicants selected must have a minimum of a high school diploma or GED with 14+ years of experience.
A minimum of eight years of progressive hands-on experience in an environment with Critical complex equipment with levels of redundancy and efficiency.
A minimum of five years’ supervisory experience in O&M of large complex commercial buildings and mission critical environments overseeing critical infrastructure (data centers, hospitals, financial institutions, military installation, or similar).
Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information;ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active.
The ideal candidate will have a broad background with facilities, engineering and management experience and demonstrate a combination of general knowledge of all building systems and in-depth knowledge and experience with Mechanical or Electrical. General knowledge and experience will encompass commercial facility system design, components, operation, maintenance, industry standards and best-practices, replacement, upgrade, and recapitalization of major systems.
Required general knowledge and understanding of O&M and best practices for: Chillers, Cooling Towers, AHU’s, RTU’s, VAV’s, Heat Exchangers, Boilers, and Pumps.
Switchgear, Breaker Maintenance, Transformers, Electrical Distribution, UPS, ATS, Generators, system redundancy, and safe medium and high voltage operations to include NFPA-70E principles.
Building Automated Systems (BAS) controls and sequence of operations
Demonstrated experience implementing rigorous Standard Operating Procedures (SOP’s), and Methods of Procedure (MOP’s) in a critical facility environment.
Must demonstrate exceptional professionalism and communication skills to effectively communicate complex issues to both technical and non-technical audiences, provide briefings to government representatives, and effectively manage a range of personnel issues with tact and professionalism.
Must demonstrate ability to perform effectively in a dynamic environment with changing priorities and the potential for high-stress or emergency situations.
Exceptional personnel management skills with direct experience managing 10-50 employees, and/or a 24/7 staffed operation.
Track record of building and enabling collaborative team environments.
Ability to read and interpret facility floorplans, one-line diagrams, equipment schedules, and schematics.
Experience working with Computerized Maintenance Management Software (CMMS) (i.e. Maximo, SAP EAM, Tag Asset Guardian, Maintain X, etc.)
A demonstrated ability to identify, analyze, and resolve complex problems associated with building systems and maintenance/repair of commercial facilities.

Nice To Haves

Bachelor’s degree in technical or management field (not limited to: Electrical or Mechanical Engineering, Industrial or Process engineering, Construction Management, Business Management).
Knowledge of federal, state, and local codes and regulations related to facility engineering and maintenance; i.e. OSHA, Confined Space, Air Quality Permits, Hazardous Waste, Water Quality Management, etc.
Cost Estimating, Subcontractor Management, Contract management experience helpful
Computer literacy including a working knowledge of the MS Office Suite.

Responsibilities

Maintain 100% site uptime by ensuring all critical systems remain operational and available.
Ensure compliance with Environmental, Health, and Safety (EHS) policies.
Enforce adherence to client security requirements by all personnel and contracted service providers.
Ensure CE technicians are properly trained to respond to incidents and maintain system availability.
Oversee post-incident reporting, root cause analysis, and implementation of corrective actions.
Implement and oversee critical systems change management processes.
Develop, maintain, and improve operational processes for efficiency and effectiveness and implement rigorous Standard Operating Procedures (SOP’s), and Methods of Procedure (MOP’s)
Ensure procedural adherence to client standards during operations by the CE team.
Oversee all site operations, including: Equipment lineup management Equipment state transitions Test and measurement execution Rack deployment energization without causing downtime
Manage maintenance services (predictive, preventative, corrective) to ensure equipment safety, availability, and operational status: Includes inspections, performance testing, sensor calibration, adjustments, and parts replacement
Plan and manage inspections to detect and correct equipment issues proactively, ensuring quality meets or exceeds contractual requirements and industry standards.
Ensure continuous monitoring of site systems by qualified personnel, including EPMS, BAS, fire alarms, and other critical monitoring systems.
Coordinate and manage work performed by all third-party service providers.
Ensure proper documentation of all activities, including site inventory and work logs, within the CMMS according to procedures.
Recruit, hire, manage, and train site employees.
Staff shifts appropriately to match site workloads and operational demands.
Provide comprehensive personnel training covering: Safety protocols Uptime assurance Equipment operations Incident response Critical mindset development Procedural compliance Maintenance activities
Ensure attendance and participation in required meetings.
Drive innovation and apply best practices to enhance service quality, boost productivity, improve performance, and reduce costs.