Chief Compliance Officer, Risk and Insurance

Hub International Insurance•Chicago, IL

5d•$225,000 - $275,000

About The Position

The Chief Compliance Officer, Risk and Insurance will play a critical role in ensuring that HUB’s insurance brokerage and wholesale operations function within the bounds of all applicable laws, regulations, and internal policies. This will be a new and highly visible, senior leadership role within HUB, dual reporting directly into our Chief Legal Officer and Audit Committee. The CCO will also work closely and collaboratively with senior commercial and legal leaders to oversee and support the design, implementation, and maintenance of efficient and effective centralized compliance programs and minimum broker standards that are able to assess, identify, prevent, detect, and correct noncompliance with applicable laws and regulations and insurance industry best practices. In furtherance of these efforts, the CCO will be responsible for leading, developing, and managing a team of current and future risk, licensing, and compliance professionals with access to HUB leadership and to peers/counterparts in industry groups and client organizations. The ideal candidate will have extensive insurance compliance experience in a larger insurance broker or carrier setting and be highly knowledgeable of, and/or possess the ability to quickly learn, the requirements impacting HUB’s business, including state and federal insurance laws and regulations, as well as privacy & cybersecurity regulations.

Requirements

Bachelor’s degree.
10+ years’ experience as a CCO or senior compliance professional for a large insurance firm (carrier or broker), resulting in deep knowledge of insurance regulations (e.g., state-specific rules, NAIC model laws, solvency requirements).
Solid familiarity with and/or the ability to quickly learn the requirements impacting our business, including state insurance laws and regulations and privacy & cybersecurity regulations, coupled with the ability to apply that knowledge strategically in light of changing insurance regulatory and business initiatives.
Experience developing, monitoring, and enforcing appropriate policies and procedures and controls.
Ability to confront difficult issues and challenge others when necessary.
Excellent verbal and written communication skills, particularly the ability to clearly communicate technically complex developments, issues, and analyses in actionable ways.
The ability to meet tight deadlines and prioritize a varied workload and competing priorities in a fast-paced, and at times unpredictable or demanding environment.
Willingness to learn new skills and adapt to cultural, technological, and business changes.
Strong negotiating and conflict resolution skills.
Collegial and collaborative approach to working effectively with others to build strong professional relationships both inside and external to HUB.
Outstanding organizational skills, including prioritization and follow-up.

Nice To Haves

JD a plus but not required with commensurate relevant experience.
Prefer: Certified Compliance & Ethics Professional (CCEP) or Associate in Insurance Regulatory Compliance (AIRC).
Public company experience also a plus.
Public speaking as well as oral presentation and written skills a plus.

Responsibilities

Regulatory Compliance Oversight Ensure the organization complies with federal, state, and international insurance regulations.
Monitor changes in insurance laws and regulations and update internal policies accordingly (in conjunction with corresponding, internal insurance and ERISA regulatory counsels).
Serve as a liaison with regulatory bodies and external industry organizations (e.g., state insurance departments, NAIC, Council of Insurance Agents & Brokers).
Policy Development and Implementation Develop and maintain compliance frameworks, policies, and procedures tailored to insurance operations.
Ensure policies are communicated effectively across regional and departmental business operations, especially in the areas of underwriting, claims, insurance producer licensing, surplus lines premium tax processes, and insurance sales.
Risk Assessment and Mitigation Collaborate with the Audit Committee and Legal teams to implement improved metrics for measuring regulatory compliance by the organization’s insurance business operations.
Support the internal audit function to document compliance vulnerabilities and opportunities identified through a regular cadence of audits.
Conduct and/or support regular internal audits and risk assessments to identify compliance vulnerabilities and opportunities for improvement.
Implement corrective actions and preventive measures to address regulatory risks.
Training and Education Provide ongoing training to staff on insurance compliance topics, including licensing requirements for insurance sales, privacy laws applicable to insurance consumers (e.g., GLBA), permissible forms of producer compensation, and anti-fraud measures.
Promote a culture of compliance and ethical behavior throughout the organization.
Reporting and Documentation Prepare and present compliance reports to executive leadership and the Board.
Maintain documentation for regulatory reviews, audits, and investigations.
Map E&O and claims data back to process improvements to minimize future risk.
Internal Collaboration Work closely with legal, risk management, internal audit, and operational teams to ensure alignment on compliance matters.
Support product development, operations, and marketing teams to ensure processes and offerings meet regulatory standards.