Chief Compliance Officer (CCO) for Truist Investment Services, Inc. and Truist Advisory Services, Inc.

Truist Bank • Charlotte, NC

22h • $200,000 - $290,000

About The Position

The Chief Compliance Officer (CCO) for Truist Investment Services, Inc. and Truist Advisory Services, Inc. is responsible for leading an integrated broker-dealer and SEC-registered registered investment adviser (RIA) compliance program and serving as the primary regulatory-facing executive for the firms. This role partners closely with business leadership and key control functions to implement and maintain a compliance framework that is reasonably designed to ensure adherence to applicable SEC (including Investment Advisers Act requirements), FINRA, and MSRB regulatory requirements. Regulatory face of the broker-dealer and SEC-registered RIA: Serve as the primary point of contact for regulators and self-regulatory organizations (including the SEC, FINRA, and MSRB), including managing routine interaction, regulatory inquiries, and examinations. Compliance program design and oversight: Establish, implement, and maintain policies, procedures, and internal controls that are reasonably designed to achieve compliance with applicable securities laws and regulations and firm standards. Supervision and surveillance: Oversee the supervisory control framework, surveillance program(s), and periodic testing/monitoring to identify, escalate, and remediate compliance risks; ensure timely issue resolution and sustainable corrective actions. Governance and escalation: Provide clear risk-based guidance to the line of business; escalate material compliance issues and trends through appropriate governance forums and senior management reporting. Regulatory reporting and rule implementation: Lead assessment and implementation of new or changing SEC/FINRA/MSRB requirements; coordinate updates to procedures, training, disclosures, and controls. Policies and procedures management: Own the maintenance cycle for compliance-owned written supervisory procedures (WSPs) and related compliance documentation, including periodic reviews and attestations as required. Training and advisory: Ensure effective compliance communications and training to business partners and registered personnel; provide advisory support on product, sales practice, advertising/communications, and conduct matters. Risk assessments: Conduct and/or oversee periodic enterprise and broker-dealer compliance risk assessments to inform program priorities, monitoring plans, and resource allocation. Third-party and vendor oversight: Oversee compliance due diligence and ongoing monitoring for relevant third parties, as applicable to broker-dealer activities. Team leadership: Lead, develop, and coach a team of compliance professionals; set strategy, goals, and performance expectations aligned to regulatory and business priorities. Cross-functional partnership: Collaborate with Legal, Risk, Audit, Operations, AML/Financial Crimes, Technology, and other control partners to ensure an integrated control environment and consistent regulatory messaging. RIA expertise and coordination: Provide compliance leadership for advisory activities within an SEC-registered RIA framework (including Advisers Act obligations such as disclosures, conflicts management, Code of Ethics oversight, and best execution), and coordinate broker-dealer/RIA requirements to promote consistent client outcomes and a cohesive control environment.

Requirements

• Bachelor's degree, or equivalent education and related training.
• 15 years of financial industry experience, including compliance/risk management, legal and/or leadership/managerial experience.
• Substantial broad-based knowledge and experience in applying laws and regulations, designing, managing and overseeing compliance programs and processes and handling regulatory matters.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Excellent communication and interpersonal skills, as job will require extensive interaction with various business units among multiple disciplines including Senior and Executive Management.
• Ability to communicate and work with various regulatory agencies.
• Attention to detail, accuracy and the ability to manage multiple tasks and deadlines.
• Strong analytical, organizational and time management skills.
• Ability to conceptualize and assist in building technology into compliance processes and re-imagine those process in order to gain efficiency and enhance the strength of the Compliance Management System.
• Solid understanding of risk management processes and risk analysis.
• Expert knowledge of broad-based compliance regulations.
• Ability to shift focus to high-risk compliance areas as they change over time.
• Ability to travel, occasionally overnight.
• FINRA Series 7, 14/24, and 66

Nice To Haves

• Master's degree in Finance or Business Administration. Juris Doctor or other applicable advanced degree.
• CRCM or other equivalent professional certifications.
• Hands-on experience building, enhancing, or overseeing an SEC-registered investment adviser compliance program (e.g., Code of Ethics, best execution oversight, advisory disclosures, and conflicts management).
• Strong retail brokerage compliance leadership experience, including sales practices supervision, registered representative conduct, customer communications/advertising, and branch/field supervision models.
• Experience designing and operating monitoring and surveillance programs using advanced analytics and/or AI (e.g., anomaly detection, behavioral surveillance, alert tuning), including model governance, explainability, validation, and appropriate use controls.
• Experience overseeing retail brokerage product/platform compliance and controls (e.g., mutual funds, ETFs, fixed income, alternatives where applicable), including new product reviews, suitability/sales practice risk assessments, and post-implementation monitoring.
• Demonstrated ability to establish alert governance (threshold setting, tuning, disposition standards, and QA) and data quality controls to improve surveillance effectiveness and reduce false positives.
• Experience operating within a large financial institution with complex governance and multiple legal entities.
• Demonstrated success leading complex SEC and/or FINRA examination responses, including remediation program management and ongoing commitment tracking.
• Deep expertise in retail investor protections and conflicts management, including broker-dealer Regulation Best Interest (Reg BI) program design, surveillance/testing, and RIA disclosure obligations (e.g., Form ADV, CRS) and related governance.
• Experience overseeing advertising and communications review programs (including digital and social media) for broker-dealer and advisory businesses.
• Experience with branch office supervision, OSJ/field supervision models, and supervisory control testing consistent with FINRA expectations.
• Working knowledge of broker-dealer trading/operations and associated controls (e.g., order handling, best execution, communications/recordkeeping, and books & records).
• Demonstrated ability to partner effectively with AML/financial crimes, privacy, and information security teams to support a coordinated risk and controls environment.
• Demonstrated commitment to staying current on emerging technologies and products (e.g., AI-enabled capabilities, digital assets, and prediction markets) and translating evolving regulatory expectations into practical governance, disclosures, and monitoring/surveillance routines.

Responsibilities

• Developing and maintaining a robust compliance program, with a focus on compliance with all laws, regulations, and other guidance related to business and operational activities
• Identifying and mitigating compliance risks proactively and maintaining a strong regulatory relationship with all applicable regulators
• Developing sufficient internal controls to promote an effective compliance control environment
• Performing periodic risk assessments of business and operational activities to identify compliance gaps and potential exposure
• Partnering with business units to remediate compliance findings identified in internal and external examinations and audits
• Establishing compliance standards and procedures to mitigate compliance risks and improper conduct, ensuring these standards are institutional throughout the business units, and monitoring compliance with such standards
• Continuing to improve the compliance function and oversight activities to drive strong relationships across all business lines
• Provide reports to Risk Committees and provide thought leadership to committees as needed
• Keep pace of demands of business by anticipating problems, offering appropriate solutions and providing the necessary leadership to implement changes effectively

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees