Chief Administrative Officer

University of Ottawa•Lexington, MA

About The Position

Ensures strategic and operational leadership in planning, developing and implementing Civil Law Section administrative activities. Also ensures integrated management of support services by developing cross-cutting, complementary processes to increase service flexibility and quality. Takes into account Faculty strategic directions and priorities set by the dean’s office, as well as current laws, policies, regulations, guidelines and processes to advise the dean and management team on short-, medium- and long-term strategy design and planning for units and positions serving the Civil Law Section, ensuring efficient, effective teaching and research activities. Acts as a change agent with partners and services under own responsibility, implementing innovative solutions that ensure proactive delivery of effective, flexible services that add value and meet the needs of the Civil Law Section and its clients. In this role, you will: Shows leadership and offers administrative expertise to the leadership team in support of resource management decisions, applying standardized business mechanisms, procedures and processes, to minimize redundance and red tape and simplify service provision. Manages Civil Law Section organizational development by analyzing structures, recommending improved resource co-ordination and implementing proposed changes, to ensure efficient, effective service for internal and external stakeholders. Develops a budgetary framework integrating all revenue sources and taking into account Faculty priorities. Leads and supervises financial activities: budget entries, analyses and financial statements. Proposes strategies and performs budgetary controls, in accordance with University and research organization policies and regulations. Oversees human resource management, including staff hiring, evaluation, training and supervision, in collaboration with the dean’s office. Acts as a mediator and resource person for Common Law Section supervisors and staff, to ensure staff quality. Advises on application of collective agreements, regulations and policies, as well as relevant laws and standards, to ensure compliance, including with regards to health and safety. Works to develop and maintain an outstanding work environment. Assesses physical and technical resources and makes well-founded and supported recommendations, considering current and future needs and the Faculty’s long-term vision. Offers expert advice on governance to the Civil Law Section as well as on analysis and feasibility of special projects to professors and researchers, to meet business needs and find the best tools and solutions to optimize Civil Law Section resources. Manages Faculty special projects or initiatives as needed, or participates in them. Handles hiring, training, supervision, discipline and performance assessment for own team, in accordance with University standards and policies. Designs, prepares and implements work procedures and tools to improve team performance and administrative service quality.

Requirements

Theoretical and practical knowledge of financial and human resource management acquired through university education (or an equivalent combination of studies and experience) and at least 10 years’ progressive management and leadership experience.
Knowledge of strategic planning principles, practices and processes, to manage and guide the development of short- and long-term plans.
In-depth knowledge and experience in designing and implementing organization-wide policies and strategies.
Knowledge and experience pertaining to financial management and budget planning.
Experience in managing human resources, teams, conflict, negotiation and projects.
Proven ability to persuade, mobilize and engage multidisciplinary teams in pursuit of a common goal.
Excellent skills in analysis, synthesis and problem-solving.
Knowledge of communication and marketing principles, as well as of physical and material resource management.
Proven experience in continuous improvement of complex operations and in proactive. change management.
Outstanding leadership and problem-solving skills, with ability to respond to unexpected issues and challenges and find effective, innovative solutions working under multiple, sometimes conflicting, timelines.
Strong sense of professional ethics
Bilingualism — English and French (oral and written).

Nice To Haves

Strong knowledge and understanding of university management (an asset).

Responsibilities

Shows leadership and offers administrative expertise to the leadership team in support of resource management decisions, applying standardized business mechanisms, procedures and processes, to minimize redundance and red tape and simplify service provision.
Manages Civil Law Section organizational development by analyzing structures, recommending improved resource co-ordination and implementing proposed changes, to ensure efficient, effective service for internal and external stakeholders.
Develops a budgetary framework integrating all revenue sources and taking into account Faculty priorities.
Leads and supervises financial activities: budget entries, analyses and financial statements.
Proposes strategies and performs budgetary controls, in accordance with University and research organization policies and regulations.
Oversees human resource management, including staff hiring, evaluation, training and supervision, in collaboration with the dean’s office.
Acts as a mediator and resource person for Common Law Section supervisors and staff, to ensure staff quality.
Advises on application of collective agreements, regulations and policies, as well as relevant laws and standards, to ensure compliance, including with regards to health and safety.
Works to develop and maintain an outstanding work environment.
Assesses physical and technical resources and makes well-founded and supported recommendations, considering current and future needs and the Faculty’s long-term vision.
Offers expert advice on governance to the Civil Law Section as well as on analysis and feasibility of special projects to professors and researchers, to meet business needs and find the best tools and solutions to optimize Civil Law Section resources.
Manages Faculty special projects or initiatives as needed, or participates in them.
Handles hiring, training, supervision, discipline and performance assessment for own team, in accordance with University standards and policies.
Designs, prepares and implements work procedures and tools to improve team performance and administrative service quality.

Benefits

The University of Ottawa offers a generous pay and benefits package that includes a competitive salary, a defined benefit pension plan, group insurance coverage and an employee and family assistance program.

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