Chief Administrative Officer II
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About The Position
This job classification is reserved for Chief Administrative Officers who oversee ambulatory clinical services as well as some hospital-based services like ER, Radiology, Lab for a medical center/hospital service area with a membership count of 200,000 or greater. The Chief Administrative Officer (CAO) II is the highest level operational and administrative senior leader in the Great Southern Alameda service area for The Permanente Medical Group (TPMG). This service area includes four medical office buildings in San Leandro, Union City, Fremont and Hayward along with inpatient and outpatient ancillary services. The position is a regional TPMG leader who oversees the service area. In partnership with the Physician-in-Chiefs (PICs), the role is responsible for aligning the regional TPMG vision with local operations to advance the practice of medicine and improve the lives of patients by creating an environment where physicians and the teams they lead can do their best work. In partnership with the PICs, this role leads the development and direction of the culture; clinical, business, and market strategies; as well as oversees the day-to-day operations for both outpatient and select in-patient settings. This role along with the administrative leadership team provides strategic and operational support, consultation, and guidance to medical center physicians. Along with the PICs and the Kaiser Foundation Hospital (KFH) senior area leader, this role will develop and lead the service area strategy (service area portfolio; people development; and capital planning) to differentiate and position the local service area for future trends, while aligning with regional and KP-wide strategy and plans. Executive oversight includes quality; care experience; access; fiscal/capital planning; HR/people strategy; labor relations; innovation; performance improvement; analysis and integration of market trends; and community engagement.
