Chemical Specialist

Thermo Fisher Scientific • North Chicago, IL

323d • $17 - $26

About The Position

As a part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals! As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. Unity(TM) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness. The position is focused primarily on scientific support services within Unity Lab Services core offerings of: Stockroom and point-of-use inventory management, sourcing and order management, dock management and laboratory support services.

Requirements

• Background for minimum of 3-5 Years in warehousing and logistics.
• High School Diploma or equivalent required.
• Experience in logistics operations and warehousing.
• Minimum 2 Year experience in attention to detail, problem solving and working in a team environment, preferably within a laboratory setting or services.
• Some first leadership experience.
• Validated customer service skills with shown verbal and written skills.
• Demonstrates computer proficiency and possess basic skills in Microsoft Office suite of software.
• Uses organizational skills to multi-task and meet due dates as needed.

Nice To Haves

• Certifications to include DOT/IATA.
• Possess the interpersonal skills to multi-task and meet timelines.
• Deliver excellent customer service to include maintaining a professional appearance at all times.

Responsibilities

• Make on-site program replenishments and disbursements, overseeing the management of chemicals.
• Perform stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
• Follow well defined Best Practices, SOP’s & work instructions.
• Take direction from Manager (and Team Lead where appropriate) regarding daily duties.
• Promote personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
• Listen to customer concerns, diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times.
• Proactively communicate with supervisor any customer concerns and/or potential problems.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Ensure compliance with Health and Safety requirements (Thermo Fisher and Customer).
• Embrace Practical Process Improvement (PPI) methodologies.
• May perform other responsibilities as assigned by management.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.

What This Job Offers

• Education Level: High school or GED