Chef Restaurant Assistant - Full Time,Hell's Kitchen (Caesars Atlantic City)
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About The Position
The position involves inspiring others with a clear direction by demonstrating a high level of commitment and energy in all endeavors. The role requires consistent superior customer service skills and acting as a positive role model for all employees. The individual will focus on guest interactions, continuously improving service by evaluating service breakdowns using guest feedback, data, and behavior. Communication of service breakdowns and team plans in buzz sessions is essential, as well as facilitating opportunity-seeking meetings to involve all team members in service improvements. Immediate addressing of service breakdowns and follow-ups to ensure guest satisfaction are critical. The position also involves keeping the team informed of property promotions and events, developing highly skilled employees, setting realistic service standards, and holding employees accountable. The individual will communicate and enforce company expectations, address employee performance issues, coach for improvement, and provide ongoing feedback. The role requires maintaining accurate employee records and completing performance reviews timely, while creating an atmosphere of commitment to internal guests' needs.
