Chef de Projet, Éducation/ Project Manager, Education

CSA Group

12d

About The Position

This role will be responsible for the developing, managing and delivering CSA Group's standards education products including training courses, job aids, micro-credentials, and personnel certification programs. Collaborating closely with a lead Product Manager, the Manager oversees product development tasks after approval of the business case and manages the end-to-end project lifecycle. This includes creating project plans, analyzing data and processes, and ensuring effective communication and documentation. The role requires strong project management expertise (e.g., PMBOK, Agile), a solid understanding of CSA’s technologies and business processes, and the ability to lead cross-functional teams without direct reporting relationships. The Project Manager works with internal and external stakeholders, including subject matter experts, instructional designers, production teams, and marketing, to deliver projects on time and within scope. Strong leadership, communication, and conflict resolution skills are essential, as is the ability to mentor students or interns as needed. Le titulaire de ce poste est responsable de l'élaboration, de la gestion et de la prestation des produits de formation sur les normes du Groupe CSA, y compris les cours de formation, les aides à l'emploi, les micro-attestations et les programmes d'accréditation du personnel. En étroite collaboration avec un chef de produit principal, le gestionnaire supervise les tâches de développement de produits après l'approbation de l'analyse de rentabilisation et gère le cycle de vie du projet de bout en bout. Il s'agit notamment d'élaborer des plans de projet, d'analyser les données et les processus et de veiller à l'efficacité de la communication et de la documentation. Ce poste exige une solide expertise en gestion de projet (par exemple, PMBOK, Agile), une compréhension approfondie des technologies et des processus opérationnels de l'ASC et la capacité de diriger des équipes interfonctionnelles sans rapports hiérarchiques directs. Le chef de projet travaille avec des intervenants internes et externes, notamment des experts en la matière, des concepteurs pédagogiques, des équipes de production et des responsables du marketing, afin de mener à bien les projets dans les délais impartis et dans les limites du champ d'application. De solides compétences en matière de leadership, de communication et de résolution des conflits sont essentielles, de même que la capacité à encadrer des étudiants ou des stagiaires, le cas échéant.

Requirements

• Bachelor’s Degree and 5 to 7 years experience in project management.
• Strong organizational and time management skills including the ability to handle multiple simultaneous projects
• Strong leadership skills with the ability to manage multidisciplinary teams and complex stakeholder ecosystems.
• Adept at working in tandem with product management to oversee a diverse portfolio of educational initiatives.
• Capacity to synthesize information from various functions and departments to inform decision-making and project direction.

Nice To Haves

• Education and training program development experience is an asset.
• Proven expertise in project management methodologies and their practical application in educational product development is an asset.
• Experience managing or supervising the activities of others.
• Candidates with proficiency in French will be given special consideration.
• For candidates hired for our Quebec office: Fluency in French is a requirement.
• Fluency in English is a requirement in order to meet the needs of our clients outside Quebec.

Responsibilities

• Understands and applies project management processes and procedures to ensure the timelines of projects are achieved within a defined schedule and budget.
• Demonstrates an understanding of the general environment (standards) in which the organization operates.
• Makes decisions within their level of authority and is capable of reasoning out solutions and knows whom to involve to solve issues.
• Responds to stakeholder needs in a timely, professional, helpful, and courteous manner, regardless of stakeholder attitude and whether it's an external or internal stakeholder.
• Understands and supports Research and Education strategic direction and objectives.
• Collaborates with the lead Product Manager to align product development strategies with the organization's vision and market needs.
• Collaborates with subject matter specialists and content developers in the ongoing development of projects with a focus on deliverables while maintaining the highest possible level of quality.
• Develops relationships with significant external and internal customers and stakeholders to identify new education products opportunities.
• Manages communications with digital innovation, customer service and marketing teams to support product launch and adoption.
• Communicates in a clear manner (oral and written), with an appropriate level of detail for all situations and audiences.
• Continually acquires and applies new knowledge and learning to improve job performance.
• Seeks coaching in areas where techniques are rapidly evolving.
• Develops detailed plans, organizes and leads meetings, tracks project milestones, and ensures all teams are aligned with the products scope, goals, and objectives.
• Identifies potential risks early in the project, analyzing their impact, and developing strategies to mitigate them to minimize disruptions to the project's schedule, quality, and budget.
• Identifies and gathers additional resources to supplement product content development as identified by the Instructional Design team.
• Manages the activities of content development resources to develop high-quality technical and educational content, ensuring adherence to the scope of work and contracts.
• Ensures that project deliverables meet the agreed-upon standards and satisfy client requirements, thereby maintaining the integrity of the project.
• Prepares meeting notices, agendas, minutes, and supporting documents within identified project timelines and budgets as necessary.
• Provides input/guidance/feedback on the execution of project tasks, where experience allows.

Benefits

• Un environnement de travail dynamique : Participez à des projets qui ont un impact mondial.
• Possibilités de croissance: Travaillez avec une équipe diversifiée et des parties prenantes issues de différents secteurs d'activité.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees